SAP Service
Il y a 4 semaines
Kontich, Flanders, Belgique
TheValueChain
Temps plein
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SAP Service & Asset Management Consultant
We are looking for an SAP Service & Asset Management Consultant to deliver integrated solutions that optimize our client's end-to-end field service processes with the latest SAP technologies
Meet TheValueChain
TheValueChain is a rapidly expanding SAP partner with a team of over 400 consultants across five countries. We specialize in delivering cutting-edge SAP solutions, focusing on SAP S/4HANA and Public Cloud, ensuring our clients stay ahead in an ever-evolving digital landscape.
The SAP EAM & Service Management leverages SAP's powerful tools, including SAP Field Service Management (FSM), SAP Plant Maintenance (PM), SAP Customer Service (CS), SAP CRM Service, to streamline and optimize service operations for our clients.
Your Skills
A minimum of three years' experience as an SAP functional consultant
In-depth knowledge of SAP Field Service Management (FSM), SAP Customer Service (CS), SAP CRM Service and S/4HANA Service
Experience with Solution Design & Configuration
Configure the SAP service module for end-to-end field service processes:
Service requests, service orders and service notifications
Planning & dispatching of technicians, incl. planning board and auto scheduling
On-site execution via the FSM mobile app, including smart forms and checklists
Service confirmations and resource-related billing
In-house repair, warranty and returns handling
Design integration touchpoints with SAP S/4HANA and other core modules
Experience with Implementation & Testing
Prepare functional design documents
Support go-live activities
Provide hypercare and post-go-live support
Troubleshoot and resolve incidents and change requests
You have SAP FSM, CS, CRM Service or S/4HANA Service experience; SAP S/4HANA knowledge is a strong plus
You have strong analytical skills
An ambitious mindset, eager to collaborate and uplift those around you
Your Core Responsibilities
Translate the client's business requirements into SAP field service processes, from request to billing
Analyse the end-to-end service process, identifying areas for optimization and improvement, in co-creation with the client
Translate functional requirements into technical solutions within the SAP FSM / Service module
Configure and customize SAP field service settings to align with business needs and objectives
Collaborate with cross-functional teams to ensure seamless integration with other SAP modules and systems, in particular SAP S/4HANA
Provide training and support to end-users on SAP field service functionality and best practices
Monitor and evaluate service and technician planning metrics to drive efficiency and cost savings
What We Offer
You Competitive salary A premium company car Extra-legal benefits such as meal and eco vouchers, hospitalisation insurance, Group insurance and a group bonus. Hybrid working (2-3 days working from home) A personal career path based on your needs and ambitions. Interested? Come accelerate, adapt, and act with us
What We Offer
You Competitive salary A premium company car Extra-legal benefits such as meal and eco vouchers, hospitalisation insurance, Group insurance and a group bonus. Hybrid working (2-3 days working from home) A personal career path based on your needs and ambitions. Interested? Come accelerate, adapt, and act with us