Front Desk Supervisor
Il y a 3 semaines
Brussels, Brussels-Capital, Belgique
Novotel Century Hong Kong
Temps plein
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Novotel Century Hong Kong located in the heart of Wan Chai. The hotel is perfect for leisure and business guests traveling to Hong Kong. The 509 refurbished modern rooms of this hotel are sure to enhance your stay, while you may also enjoy the diversity of the restaurants and bars, outdoor swimming pool, fitness center, and sophisticated meeting facilities.
香港諾富特世紀酒店位處於香港島灣仔區核心地段,是市內其中一間最具代表性的酒店,座擁優越的地理位置,非常適合商務及休閒旅客。酒店擁有509間全面翻新的客房,及備有一系列商務休閒設施,如餐廳、室外游泳池、健身室及會議室等。
Your role
Oversee the daily operations of the front desk, ensuring efficient check-in and check-out processes.
Supervise front desk staff, providing guidance, training, and support to maintain exceptional customer service.
Handle guest inquiries, requests, and complaints in a professional and timely manner.
Manage room reservations, cancellations, and modifications to optimize occupancy and revenue.
You should Have
At least 3 years of experience in the field is preferred, with at least 1 year in a supervisory position
Strong leadership skills and the ability to motivate a team to deliver outstanding service
Fluent in English, Cantonese, and Putonghua
Willing to work on shift hours
Staff Benefits
5 Days Work
15 Days of Statutory Holiday
12 Days of Annual Leave
Paid Birthday Leave
Discretionary Bonus
Free Meal
Medical Scheme
Dental Coverage
Hospitalization Insurance
Dining & Accommodation Discount
On Job Training
Staff Activities
Interested parties, please email your updated CV with your expected salary to the Complex Talent & Culture Manager at [email redacted, apply via Company website].
We are a worldwide leader in Hotels, Tourism, and Services.
https://www.novotelhongkongcentury.com/
Hospitality is a Work of Heart
All information collected will be kept strictly confidential and is for recruitment purposes only.