Front Desk Supervisor

Il y a 3 semaines

Brussels, Brussels-Capital, Belgique Novotel Century Hong Kong Temps plein
Novotel Century Hong Kong located in the heart of Wan Chai. The hotel is perfect for leisure and business guests traveling to Hong Kong. The 509 refurbished modern rooms of this hotel are sure to enhance your stay, while you may also enjoy the diversity of the restaurants and bars, outdoor swimming pool, fitness center, and sophisticated meeting facilities. 香港諾富特世紀酒店位處於香港島灣仔區核心地段,是市內其中一間最具代表性的酒店,座擁優越的地理位置,非常適合商務及休閒旅客。酒店擁有509間全面翻新的客房,及備有一系列商務休閒設施,如餐廳、室外游泳池、健身室及會議室等。 Your role Oversee the daily operations of the front desk, ensuring efficient check-in and check-out processes. Supervise front desk staff, providing guidance, training, and support to maintain exceptional customer service. Handle guest inquiries, requests, and complaints in a professional and timely manner. Manage room reservations, cancellations, and modifications to optimize occupancy and revenue. You should Have At least 3 years of experience in the field is preferred, with at least 1 year in a supervisory position Strong leadership skills and the ability to motivate a team to deliver outstanding service Fluent in English, Cantonese, and Putonghua Willing to work on shift hours Staff Benefits 5 Days Work 15 Days of Statutory Holiday 12 Days of Annual Leave Paid Birthday Leave Discretionary Bonus Free Meal Medical Scheme Dental Coverage Hospitalization Insurance Dining & Accommodation Discount On Job Training Staff Activities Interested parties, please email your updated CV with your expected salary to the Complex Talent & Culture Manager at [email redacted, apply via Company website]. We are a worldwide leader in Hotels, Tourism, and Services. https://www.novotelhongkongcentury.com/ Hospitality is a Work of Heart All information collected will be kept strictly confidential and is for recruitment purposes only.