Product Management Intern

About Routiq AI Routiq AI is an AI startup incubated by Hong Kong Science Park and AWS. We build enterprise AI products and intelligent workflow automation solutions for property and facilities management, commercial buildings, healthcare and other operational environments. We are looking for a detail-oriented and analytical Product Management Intern who is interested in AI products and user experience. You will contribute to the complete product cycle, from requirements analysis and new feature development to testing, UAT and customer deployment. Because our products support multilingual voice interactions, candidates must be fluent in Cantonese, Mandarin and English. Responsibilities Product Requirements and New Feature Development
• Gather and organise customer requirements, user feedback and real-world use cases.
• Analyse business workflows and translate requirements into product specifications, user stories and acceptance criteria.
• Contribute to the ideation, design, development and launch of new features.
• Help define user flows, product logic, functional rules and interaction flows.
• Coordinate with engineering and design teams and follow up on development progress.
• Help organise the product backlog and recommend priorities based on customer value and business needs.
• Research competitors, industry trends and emerging AI technologies to suggest new features and product improvements. AI Product Testing and Optimisation
• Test product functionality and identify bugs, usability issues and performance problems.
• Evaluate AI agents’ language understanding, conversation logic, response quality and task execution.
• Test different user scenarios in Cantonese, Mandarin and English.
• Analyse test results and exceptions and work with the engineering team to resolve issues.
• Organise product feedback and provide specific, actionable recommendations.
• Continuously improve product functionality, conversation flows, task logic and user experience. UAT and Product Deployment
• Prepare test cases, UAT plans, product documentation and related materials.
• Coordinate UAT with internal teams and customers.
• Record, classify and follow up on UAT issues through resolution and validation.
• Help prepare product demonstrations, user training and operating guides.
• Support customer implementation, new feature launches and post-launch feedback collection.
• Review real-world usage and contribute to continuous product iteration. Requirements
• Current full-time undergraduate or postgraduate student. Business, information systems, engineering, computer science, product design or related disciplines are preferred.
• Fluent in Cantonese, Mandarin and English.
• Strong interest in AI, LLMs, AI agents, SaaS and software products.
• Clear logical thinking and the ability to understand and break down complex business workflows.
• Detail-oriented, responsible and strong at identifying and analysing problems.
• Strong communication, organisation, documentation and cross-functional collaboration skills.
• Proactive in following up on tasks and accountable for outcomes. Internship Details
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Location:
Hong Kong Science Park; primarily on-site.
• Full-time or part-time internship for at least three months.
• Candidates must have the legal right to work in Hong Kong. Non-local students must hold a valid NOL.
• Strong performers may be considered for a full-time opportunity.