Room Controller intern

Il y a 3 semaines

Brussels, Brussels-Capital, Belgique Brussels Hotels Association (BHA) Temps plein

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Offre d'emploi Room Controller intern Postuler As Room Controller intern, you play a key role in ensuring the accuracy and integrity of the hotel’s room revenue, from the creation of a reservation through to the guest’s departure and final account settlement. You will oversee room inventory, rates, deposits, guarantees, billing instructions, commissions and revenue recognition across our reservation and property management systems. Working closely with Reservations, Front Office, Revenue and Finance, you will help identify and prevent revenue leakage, rate discrepancies, unauthorized discounts, overbooking losses and accounting mismatches. Your

Key Responsibilities
Ensure reservations are correctly booked, priced and reflected in the PMS. Monitor rates, discounts, rebates, cancellations and no-shows to protect room revenue. Maintain accurate room inventory and availability and monitor potential overbooking situations. Reconcile reservations and verify deposits, guarantees, guest folios and revenue postings. Control advance payments and validate credit card guarantees. Identify discrepancies between reservation systems, channels and the PMS, and coordinate corrective actions. Monitor potentially fraudulent reservations and support the prevention of chargebacks. Work closely with operational and financial teams to ensure accurate and secure room revenue throughout the guest journey. This internship is ideal for someone who is detail-oriented, analytical and comfortable working across different systems, with a strong sense of accuracy and ownership. Type Front Office Localisation Bruxelles Type De Contrat Stage Contrat Temps plein Expérience Stage Langue(s) Anglais, Français Compétences Requises Strong attention to detail and accuracy Good analytical and organizational skills Comfortable working with numbers and systems Proactive and solution-oriented mindset Good communication and teamwork skills Fluent in English; French is a strong asset Previous Hotel Experience Is a Plus, But Not Required Postuler

Room Controller intern

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Room Controller intern

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