Communication Supervisor

Key Responsibilities
1. Account Management & Client Servicing Lead and manage key existing accounts to build long-term strategic partnerships Oversee daily client communication, translate needs into clear briefs for the internal marketing team Continuously refine service workflows to boost efficiency and client satisfaction 2. Media Relations & Brand Communications Develop integrated media strategies across Hong Kong and Taiwan, maintaining strong relationships with key media and influencers Leverage deep knowledge of fashion, beauty, and lifestyle consumer media to maximize brand visibility Lead high-impact brand events (press conferences, product launches, media projects) with flawless execution 3. Digital PR, Social Media & Influencer Strategy Architect integrated communication strategies across traditional and digital platforms (Facebook, Instagram) Direct social listening, data analytics, and content optimization to strengthen brand perception Manage end-to-end influencer collaborations—from vetting and negotiation through execution and performance analysis Conceptualize original, non-formulaic visual content that differentiates the brand 4. Strategy Formulation & New Business Development Develop comprehensive communication strategies for retainer-based and project-based clients Deliver high-caliber proposals that meet industry benchmarks and exceed client expectations Proactively identify, approach, and secure potential new clients to drive sustainable growth Develop and continuously refine company credentials and pitch decks to facilitate business expansion 5. Team Leadership, Talent Development & Performance Management Recruit, onboard, train, and mentor junior PR team members Provide ongoing coaching, constructive feedback, and career development guidance Design and implement structured internal training programs to disseminate industry best practices Supervise team progress, allocate resources strategically, and drive KPI achievement Establish and refine management policies, inspiring the team to optimize internal processes 6. Cross-functional & Cross-Regional Collaboration Partner closely with design, creative, and marketing teams to align PR initiatives with brand identity Serve as a strategic bridge between local execution and regional vision Drive operational synergy and strategic alignment between regional teams (Hong Kong & Taiwan) Ensure consistency, synergy, and message alignment across all communications 7. Performance Measurement, Data-driven Optimization & Revenue Growth Define, implement, and track PR and Social KPIs (coverage, sentiment, SOV, engagement, conversions) Produce periodic performance reports with actionable, data-driven insights Formulate and execute strategic marketing plans that directly contribute to revenue generation Identify new business opportunities, partnerships, and untapped market segments Lead innovative, integrated marketing campaigns that drive brand awareness, customer acquisition, and long-term loyalty

Requirements:
Hard

Skills:
6+ years of public relations experience with a well-established, extensive media network across Hong Kong and Taiwan (must provide verifiable case studies with measurable outcomes) Exceptional copywriting and editorial expertise in both English and Chinese, with demonstrable experience producing press releases, speeches, official statements, and strategic messaging documents Proven track record in team management and talent development preferred Experience in account management and new business development is an advantage Soft

Skills:
Acute news judgment and cultural awareness to identify, evaluate, and capitalize on trending topics and public conversations Superior cross-cultural communication skills to navigate and coordinate effectively with diverse stakeholders across local, regional, and global levels Demonstrated patience, empathy, and a genuine coaching mindset to develop and empower junior talent Strong strategic thinking and problem-solving capabilities, with the ability to drive projects from a holistic, big-picture perspective Language & Others: Fluency in Cantonese, English, and Mandarin (both written and spoken) Experience in fashion, sports, or FMCG industries is highly desirable Immediate availability is preferred Work

Location:
Sheung Wan, Hong Kong Reporting Line: Reports directly to Team Lead Salary Range: Negotiable based on professional experience and qualifications