Assistant Vice President, Customer Experience
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• Cover all local digital initiatives screen designs – including journeys covered in HD
• Group adoption and local benchmarking
• Vendor management
• Support MO Dotcom revamp work Who Are We Looking For
• University graduated, preferably in Design, Computer Science, Multimedia, or a related field
• 5-8 years of UXUI design experience in Banking, FinTech or Insurance
• Able to translate macro business goals into design strategies, defining UX key performance indicators (KPIs), and driving the product book of work
• Designing, governance-checking, and scaling multi-platform enterprise design systems (Web, iOS, Android) across Asian markets
• Setting frameworks for user research planning, usability testing, behavioral Analytics, and translating these qualitative/quantitative data insights into iterative changes
• Advanced mastery of industry tools like Figma, Sketch, Lottie and Jira. Hands-on familiarity with integrating Generative AI / AIGC workflow into design lifecycle is a plus
What We Offer
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
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