Senior Learning

Here’s your Journey with Sheraton Hong Kong Hotel & Towers Sheraton Hong Kong Hotel & Towers is one of Marriott International’s 30+ renowned hotel brands. As the world’s leading hospitality company,

we offer
unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton. The Sheraton Hong Kong Hotel & Towers located in the heart of Kowloon’s business and entertainment district along Victoria Harbour, the hotel is steps away from subway stations is currently hiring candidates for the vacancies. So, we ask, where will your journey take you? Job Summary At Sheraton, we don't just provide a place to stay; we create communities where people gather, connect, and thrive. If you’re a high-energy people-person who loves inspiring others, sharing knowledge, and making things happen, we want you in our Human Resources family As our Senior Learning & Development Officer, you will be a key spark in our learning journey. You'll host interactive workshops, champion our digital learning initiatives, support our internal trainers, and walk alongside our student trainees every step of the way.

Key Responsibilities
• Learning & Onboarding Facilitation: Lead our interactive New Associates Orientation and host welcoming gatherings for new joiners. Facilitate key service workshops and deliver practical conversational English sessions to support front-line associates.
• Trainee Engagement & Care: Serve as the main mentor for student trainees. Lead monthly meetings, guide their professional growth, and seamlessly handle end-to-end onboarding, visa applications, and allowance processing.
• Departmental Trainer Leadership: Act as the team leader for hotel-wide Departmental Trainers. Offer continuous coaching, coordinate training observations, and ensure monthly training plans and reports are submitted smoothly.
• L&D Operations & Digital Hub: Administer user accounts on our digital learning platforms and oversee our Career Development Centre. Manage course logistics, conduct hotel tours, prepare the Daily Briefing, and support hotel-wide HR events.
• HR Team Spirit: Support cross-exposure programs, coordinate company-sponsored training, and actively participate in hotel-wide associate engagement events and special HR projects. Requirements
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Education:
Bachelor’s degree or Diploma in Hospitality Management, Human Resources Management, Training, or a related social science discipline.
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Experience:
Minimum 2–3 years of relevant L&D experience, preferably within an international hotel chain. EXPERIENCE in the hospitality industry is a massive advantage.
• Vibe &

Skills:
Energetic, approachable, and creative with great team spirit and a natural ability to connect with people and present with confidence. You are highly organized, tech-savvy with Microsoft Office and digital learning tools, cool under pressure, with professional facilitation skills and fluent in English and Cantonese (Mandarin is a plus). Interested parties, please send your full resume stating your current and expected salary to the Human Resources Department at [email redacted, apply via Company website]. In addition to salary, year-end incentive and associate benefits such as retirement, medical & dental, life insurance, physical checkup etc., our associates also enjoy duty meals and discounted room rate. Note: Applicants with less experience or lower qualifications will be considered for the position of Learning & Development Officer.
• Information provided by you will only be used for consideration of your application for the relevant position. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.