Business Analyst

Location:
Brussels, Belgium

Experience:
Minimum 3 years Languages: Fluent Dutch or French, and fluent English

About the role
We are looking for a motivated and analytical Business Analyst with at least 3 years of professional experience to support projects within the banking and financial services sector. In this role, you will act as the link between business stakeholders and IT teams, translating business needs into clear functional requirements and helping deliver effective, high-quality solutions. You will contribute to projects involving business process optimisation, digital transformation, application development and the evolution of banking systems. Experience in the banking sector is highly valued, particularly if you have worked on projects involving banking applications, payment systems, credit processes, regulatory requirements or financial services. Your responsibilities
• Gather, analyse and document business requirements through workshops, interviews and stakeholder discussions.
• Translate business needs into functional specifications, user stories and acceptance criteria.
• Act as the bridge between business stakeholders, product owners, developers, testers and other IT teams.
• Analyse existing business processes, identify improvement opportunities and propose effective solutions.
• Model business processes, workflows and data flows to support solution design.
• Support functional testing, user acceptance testing (UAT) and validation of delivered solutions.
• Coordinate with development and testing teams to ensure requirements are correctly understood and implemented.
• Monitor project progress, manage changes to requirements and communicate potential risks or dependencies.
• Prepare clear documentation, functional analyses, process diagrams and project deliverables.
• Contribute to the successful delivery of projects within banking and financial services environments.

Your profile
• Minimum 3 years of experience as a Business Analyst in an IT or business transformation environment.
• Experience in the banking or financial services sector is a strong advantage.
• Fluent in Dutch or French, with professional fluency in English.
• Strong analytical, problem-solving and critical-thinking skills.
• Excellent communication skills, with the ability to engage effectively with both business and technical stakeholders.
• Experience gathering requirements and translating them into functional specifications.
• Familiarity with Agile methodologies, Scrum and/or Waterfall project environments.
• Comfortable working in multidisciplinary teams and managing multiple stakeholders.
• Proactive, structured and detail-oriented, with a strong sense of ownership. Relevant skills and tools Experience with some of the following tools and methodologies is considered an asset:
• Requirements management: Jira, Confluence, Azure DevOps.
• Process modelling: BPMN, UML, Microsoft Visio, Bizagi.
• Data analysis: SQL, Excel, data validation and reporting.
• Agile delivery: Scrum, Kanban, user stories, backlog refinement and sprint planning.
• Testing: Functional testing, test scenarios, test cases, UAT and defect tracking.
• Documentation and collaboration: Microsoft Office 365, SharePoint, Teams.
• Data visualisation: Power BI or similar reporting tools. Knowledge of banking-specific concepts and systems is a plus, including:
• Payments and payment processing, SEPA, SWIFT or ISO 20022.
• Core banking systems and banking applications.
• Lending, credit, savings or account management processes.
• KYC, AML, customer onboarding and regulatory compliance.
• Financial data flows, reconciliation and reporting.
• Regulatory frameworks such as PSD2/PSD3, DORA or GDPR, depending on the project.

What we offer
• The opportunity to contribute to challenging projects within the banking and financial services sector.
• Collaboration with business and IT stakeholders across diverse project environments.
• A role offering opportunities to develop your functional expertise and banking knowledge.
• A professional environment where analytical thinking, initiative and continuous learning are valued. Interested? If you enjoy translating business needs into practical solutions and want to contribute to impactful banking projects, we would love to hear from you.