Onsite Support Engineer

Il y a 13 heures

Brussels, Brussels-Capital, Belgique Rezolve Ai Temps plein
Must-Have

Skills:
- 8–10 years of experience in Desktop Support / End-User Computing / IT Infrastructure Support.
- Strong hands-on experience with Windows 10/11 desktop and laptop troubleshooting.
- Experience supporting Microsoft 365 applications, including Outlook, Teams, OneDrive, and Office Suite.
- Hands-on support for Apple iPhones/iPads and Android mobile devices.
- Knowledge of Microsoft Intune or other Mobile Device Management (MDM) solutions.
- Experience supporting Microsoft Teams Rooms and AV/video conferencing equipment.
- Basic networking knowledge: LAN, Wi-Fi, TCP/IP, and VPN.
- Experience with ServiceNow or equivalent ITSM tools, incident management, and SLA compliance.
- Hardware troubleshooting, device installation, replacement, upgrades, and IT asset management.
- Ability to provide onsite hands-and-feet support for infrastructure and network teams