Guest Relations Officer
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• Provide efficient and courteous service for hotel guests
• Handle guests’ enquiries and complaints, provide local information and activities to guests
• Ensure high level of guests’ satisfaction by maintaining long term and good relations with hotel guests
• Shift duty is required Requirements
• Degree/Diploma holder in Hospitality Management or other related discipline
• Minimum 1-2 years experience in Front Desk
• Service-oriented, pleasant personality
• Positive attitude and good customer service skills
• Good command of spoken English, Cantonese and Putonghua Interested candidates please email your resume to [email redacted, apply via Company website] or Whatsapp to 6468 1645. 有興趣人士請電郵個人履歷至香港港麗酒店 [email redacted, apply via Company website] 或 Whatsapp 至 6468 1645. Hilton Recruitment Website 希爾頓招聘網址： jobs.hilton.com
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