Duty Team Agent
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Job Description
Challenge Group is recruiting : Logistisc Agent
- Liège The Logistics Agent is responsible for the end-to-end coordination and execution of cargo movements in line with team processes, ensuring operational excellence, regulatory compliance, and customer satisfaction. The role serves as the central point of coordination between warehouse, trucking, airlines, handlers, and customers, ensuring shipments move efficiently, securely, and in full alignment with company standards and industry regulations. Responsibilities As a Logistics Agent at Challenge Group, you will play a key role in ensuring smooth and efficient cargo operations. Your responsibilities will include: Coordinate and oversee daily cargo activities, ensuring shipments are handled efficiently from start to finish Ensure accurate shipment documentation and compliance with company, security, and regulatory requirements Monitor shipment progress and proactively address operational challenges Collaborate with internal teams and external partners to ensure high-quality service delivery Maintain accurate operational data and support effective communication between stakeholders Coordinate the handling of specific cargo in line with established procedures Support booking management, service quality, and operational performance Contribute to cost efficiency, process improvements, and continuous improvement initiatives Ensure smooth communication and handover between teams to maintain operational continuity Education Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field Additional certifications or training related to logistics, cargo operations, or safety standards are an advantage. Experience Previous experience in logistics or customer support within the airline industry is an asset (junior candidates are also welcome)
What We Offer
A temporary contract with the possibility of transitioning to a long-term contract after evaluation An attractive salary package in accordance with Joint Committee 315.02, with benefits A structured onboarding program to support you from day one Real prospects for advancement within an international group A multicultural environment in Liège with partners in several countries A site with parking available and easy access A close-knit team of around twenty employees where every contribution counts Join Challenge Group and become a key player in international air freight in Liège
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