Associate Senior Officer

Auberge Hospitality offers premium hospitality services and all-round leisure facilities, events and activities, creating unique resort leisure lifestyle and experiences for every taste. Established in 2019, Auberge Hospitality is a collection of hotel, club and leisure properties including Discovery Bay Golf Club, Lantau Yacht Club, Auberge Discovery Bay Hong Kong, Discovery Bay Recreation Club, Club Siena, DB Ice Rink and Peony Chinese Restaurant under Hong Kong Resort Company Limited in Discovery Bay, a renowned resort-style community located just 25 minutes away from Central CBD by ferry and 20 minutes from the Hong Kong International Airport, Tung Chung and Sunny Bay by land transport. Auberge Hospitality offers a wealth of career opportunities in the hospitality field ranging from sports and recreation to hotel and catering. We value our people and are committed to long-term investment in our talents. Join us for an exciting career path now The incumbent is responsible for delivering excellent customer services to club members, ensuring smooth operations, and enhancing overall satisfaction. He/she is also handling club administration, and relationship management. Responsibilities
• Responsible for providing membership services and customer relations to club members at Club’s front desk;
• Ensure complete guest satisfaction at all times;
• Handle guests’ enquiries and bookings, provide assistance according to customer service standards;
• Assist in monitoring and controlling procedures for visitor’s outstanding payment documentation reports for follow-up actions by supervisor;
• Conduct and submit end of month inventories, extension, and summaries; and
• Perform ad hoc tasks and assignments as assigned by supervisors. Requirements
• Diploma or above, graduated in Hospitality Management will be an advantage;
• 3
- 4 years relevant work experience, preferably with club or hospitality experience;
• Initiative, willing to learn and take up challenges;
• Proficiency in both spoken and written English and Chinese; and
• Good PC skills (Microsoft PowerPoint, Word, Excel and Chinese Word Processing). Work

Location:
Discovery Bay Free transportation to Discovery Bay will be provided. In fact, it only takes 25 min ride for ferry from Central or 10-15 min ride for bus from Sunny Bay MTR. For more information, please visit https://www.youtube.com/watch?v=BuutTSKWq0M Benefits

We offer
competitive remuneration package and fringe benefits including discretionary bonus, transportation allowance, annual leave, birthday leave, duty meal, medical and dental coverage and Top-up MPF scheme. We value our employees’ career development and provide them with a variety of internal and external training opportunities and sponsorship. Application Methods
• Online application – Visit our website http://www.hkri.com (Career Opportunities / Lantau Yacht Club) to complete the online application form;
• Email – Send your detailed resume and expected salary to [email redacted, apply via Company website];
• WhatsApp – 6317 3527; and
• Fax – 2987 5057. Applicants not invited for interview within two months may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished. Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided immediately upon request.