IT Project Manager_ AI and Digital Transformation

We are looking for an experienced and pragmatic Project Manager to drive the planning, coordination and delivery of AI-related initiatives within an ICT environment. In this role, you will act as the central point of coordination between business stakeholders, ICT teams and AI specialists, ensuring that business needs are translated into clear objectives, actionable deliverables and successful implementations. You will take ownership of the project lifecycle, from defining business requirements and prioritising backlogs to coordinating Agile delivery, managing dependencies, overseeing testing and ensuring a smooth operational handover. This is a hands-on role for someone who combines strong project management capabilities with sufficient technical understanding to navigate complex ICT environments and help turn AI opportunities into tangible business value.

Key Responsibilities
1. Agile Planning & Delivery
• Translate business objectives into prioritised backlogs, deliverables and sprint goals in collaboration with business and technical stakeholders.
• Organise and facilitate sprint planning, progress meetings, reviews and retrospectives.
• Monitor scope, timelines, resources, risks and dependencies, ensuring clear ownership of actions and deadlines.
• Track progress and proactively address deviations to keep initiatives on course. 2. Cross-Team Coordination & Stakeholder Management
• Coordinate activities across infrastructure, application development, data, workbench and other relevant ICT teams.
• Ensure effective collaboration and communication between technical and business stakeholders.
• Proactively follow up on commitments, clarify dependencies and remove or escalate blockers.
• Secure timely decisions and ensure that technical prerequisites, such as environments, access, data and integrations, are in place. 3. Business Requirements & AI Use Cases
• Work with business stakeholders and AI specialists to understand business challenges, user needs and expected value.
• Translate business requirements into actionable use cases, user stories and clear acceptance criteria.
• Break down AI initiatives into manageable increments and prioritise deliverables based on business value and technical feasibility.
• Gather feedback and assess results to recommend whether use cases should be refined, scaled up or discontinued.
• Facilitate requirements workshops and involve functional analysts where necessary. 4. Testing, Governance & Reporting
• Coordinate testing activities and business validation, ensuring AI outputs meet agreed quality standards and acceptance criteria.
• Ensure appropriate governance processes are followed, involving relevant specialists in security, privacy, data access and responsible AI.
• Monitor project progress, budgets where applicable, risks, dependencies and key decisions.
• Provide clear and regular reporting to the ICT Business Partner, Business Owner and relevant project teams. 5. Adoption & Operational Handover
• Coordinate release preparation, user communication, documentation and knowledge transfer.
• Ensure support responsibilities and escalation procedures are clearly defined before go-live.
• Follow up on issues during the transition to operational support.
• Capture lessons learned and identify opportunities for continuous improvement. Required Experience & Skills
• Master's degree in Computer Science, Engineering or a related field, or equivalent relevant professional experience.
• Minimum 5 years of experience in project management (mandatory).
• Proven experience managing projects in an ICT or technology-driven environment.
• Strong understanding of Agile methodologies and Scrum practices.
• Ability to coordinate multiple teams and stakeholders in a complex technical environment.
• Sufficient technical understanding to discuss dependencies involving infrastructure, application development, data and integrations.
• Experience in functional analysis, including requirements workshops, process mapping, user stories and acceptance criteria.
• Independent, proactive and pragmatic working style, with a strong sense of ownership and accountability.
• Excellent communication, organisational and stakeholder management skills.
• Fluent English is essential, with at least a good working knowledge of Dutch. Nice to Have
• Project management certification or Scrum Master certification.
• Previous experience working on AI-related projects or implementing AI solutions.
• Initial hands-on experience with AI agents and an understanding of their business applications.
• Familiarity with AI governance, responsible AI principles and AI implementation challenges.