Physiotherapist – Hong Kong

About Teladoc Health Teladoc Health is a world leader in comprehensive virtual care services, delivering, enabling, and empowering whole-person healthcare, from wellness and prevention to acute care and complex healthcare needs. We are committed to a culture that embraces individuality while accelerating the adoption of virtual care, making high-quality healthcare more accessible globally. Our services span more than 150 countries. Job Summary Teladoc Health Asia is seeking a qualified and experienced Physiotherapist based in Hong Kong to deliver high-quality, patient-centred physiotherapy services through our virtual healthcare platform. The successful candidate will provide remote physiotherapy consultations, assess musculoskeletal conditions, develop personalised rehabilitation plans, and guide patients through evidence-based exercises and self-management strategies. This is a fully remote position requiring strong clinical judgement, excellent communication skills, and the ability to deliver safe, effective, and engaging physiotherapy services in a digital healthcare environment.

Key Responsibilities
1. Virtual Physiotherapy Assessment and Consultation
• Conduct comprehensive physiotherapy consultations through video conferencing and other approved digital healthcare platforms.
• Assess patients presenting with musculoskeletal pain, mobility limitations, postural issues, sports-related injuries, and rehabilitation needs.
• Review patients' medical histories, symptoms, movement patterns, and functional limitations to develop appropriate clinical assessments.
• Evaluate patient suitability for virtual physiotherapy and identify cases requiring in-person assessment, medical referral, or further clinical investigation.
• Establish realistic treatment goals and develop individualised rehabilitation plans based on patients' needs and clinical presentations. 2. Remote Rehabilitation and Treatment Planning
• Design and deliver evidence-based rehabilitation programmes tailored to individual patient needs.
• Provide virtual guidance on therapeutic exercises, stretching, strengthening, posture correction, ergonomics, and pain management.
• Demonstrate exercises remotely and monitor patients' techniques to promote safe and effective rehabilitation.
• Develop home-based exercise programmes to support recovery, functional improvement, and long-term self-management.
• Monitor treatment outcomes and adjust rehabilitation plans based on patient progress, feedback, and clinical observations. 3. Patient Education and Engagement
• Educate patients on injury prevention, musculoskeletal health, workplace ergonomics, and healthy movement practices.
• Explain clinical findings, treatment recommendations, and rehabilitation goals clearly and professionally.
• Encourage patient participation, motivation, and adherence to prescribed rehabilitation programmes.
• Conduct virtual follow-up consultations to evaluate progress, address concerns, and support continuity of care.
• Deliver empathetic, culturally sensitive, and patient-centred care to enhance the overall patient experience. 4. Multidisciplinary Collaboration and Care Coordination
• Collaborate remotely with physicians, care coordinators, and other healthcare professionals to provide coordinated patient care.
• Communicate clinical findings, rehabilitation recommendations, and treatment progress to relevant healthcare stakeholders.
• Identify and escalate clinical concerns or red flags in accordance with established clinical protocols.
• Facilitate appropriate referrals for patients requiring further medical evaluation or in-person treatment.
• Work closely with Teladoc Health Asia's clinical and operational teams to maintain effective service delivery. 5. Clinical Documentation, Quality and Compliance
• Maintain accurate, timely, and confidential electronic clinical records, including assessments, treatment plans, progress notes, and outcomes.
• Adhere to Teladoc Health's clinical guidelines, documentation standards, patient safety protocols, and data protection requirements.
• Ensure virtual physiotherapy services comply with applicable Hong Kong professional and regulatory requirements.
• Maintain patient confidentiality and obtain appropriate informed consent for remote consultations.
• Participate in clinical quality reviews, service improvement initiatives, and relevant training activities.
• Stay updated on evidence-based physiotherapy practices, virtual rehabilitation approaches, and developments in digital healthcare. Qualifications and Experience Essential Requirements
• Bachelor's degree or above in Physiotherapy from a recognised institution.
• Registered Physiotherapist with the Physiotherapists Board of Hong Kong, holding a valid practising certificate.
• Minimum 5 years of relevant clinical experience, preferably in musculoskeletal physiotherapy, orthopaedic rehabilitation, sports rehabilitation, or outpatient care.
• Strong clinical assessment and reasoning skills, particularly in evaluating musculoskeletal conditions and prescribing therapeutic exercises.
• Ability to conduct effective remote assessments and deliver physiotherapy guidance without relying on hands-on interventions.
• Excellent verbal and written communication skills in Cantonese and English; proficiency in Mandarin would be an advantage.
• Strong interpersonal skills with a patient-focused and empathetic approach.
• Proficiency in using video conferencing tools, electronic medical records, and other digital healthcare applications.
• Ability to work independently, manage virtual consultations, and maintain professional standards in a remote working environment.
• Access to a reliable internet connection and a private, professional workspace suitable for confidential patient consultations. Preferred Qualifications and Experience
• Previous experience delivering telehealth, virtual physiotherapy, or remote rehabilitation services.
• Additional certifications or professional training in musculoskeletal physiotherapy, sports rehabilitation, or exercise therapy.
• Experience supporting patients with chronic pain, occupational health concerns, or workplace-related musculoskeletal conditions.
• Familiarity with digital patient engagement tools, remote monitoring, and online exercise prescription platforms.
• Experience working within an international healthcare organisation or multidisciplinary virtual care environment. Key Competencies
• Clinical Expertise: Strong knowledge of physiotherapy assessment, musculoskeletal rehabilitation, and evidence-based treatment.
• Virtual Care Delivery: Ability to deliver safe, effective, and engaging physiotherapy consultations remotely.
• Patient-Centred Care: Demonstrates empathy, professionalism, and a commitment to improving patient outcomes.
• Communication

Skills:
Communicates clearly and effectively with patients and multidisciplinary teams in a virtual environment.
• Independent Working: Self-motivated, organised, and capable of managing clinical responsibilities remotely.
• Digital Proficiency: Comfortable adopting new healthcare technologies and digital care platforms.
• Clinical Judgement and Patient Safety: Recognises the limitations of virtual care and makes appropriate referral and escalation decisions.
• Professional Integrity: Maintains high standards of confidentiality, ethical practice, and regulatory compliance.