Manager (Training Centre)

The Hong Kong Red Cross was established in 1950. We belong to the World's largest humanitarian network and provide impartial and quality care to protect life and health, and to enhance the capacity of vulnerable people to live a safe and dignified life. Our services include disaster relief, special education, volunteer service, first aid and health training, and blood transfusion. http://www.redcross.org.hk Job Purpose To provide leadership for Training team of Training Centre. S/he works closely with the Senior Manager (Training Centre) to lead development and execution of Training team to support the Hong Kong Red Cross in delivering its humanitarian services to fulfill its vision and mission. S/he will ensure the departmental goals have been successfully achieved in an effective and efficiency way.

Key Responsibilities
• Lead and supervise staff to execute service development plan, implementation plan and service evaluation based on the Hong Kong Red Cross Corporate Strategic Plan
• Lead and oversee the implementation of training related strategies, including explore and develop new initiatives, assure training quality and efficiency, and continuous improvement and enhancement to meet social needs and community expectations
• Lead and guide assistant managers and training executives in providing quality customer services and handling all ERB training related issues in the training centre
• Lead and supervise trainers/volunteers in providing health, nursing and public health related training / service delivery
• Establish and maintain effective relationship with stakeholders, including ERB, corporates, trainers, institutions, service teams of the Agency etc. to gain knowledge, collaboration and support
• Develop funding proposals to solicit funding to enhance and support the operation and development of the training centre
• Manage and oversee qualifications recognition and accreditation processes, including assessment of academic and professional qualifications Requirements
• Bachelor’s degree in social sciences discipline
• Minimum of 5 years’ post-graduate and relevant work experience, in which at least 3 years at supervisory level
• Sound experiences in managing and overseeing ERB courses
• Good knowledge and experiences in managing and developing training course
• Knowledge and experiences in managing the operation of a training centre and handling customers’ enquiry and complaint
• Mature personality, strategic-minded with vision, strong interpersonal, management and leadership skills
• Excellent command of both written and oral English, Chinese/Cantonese/Putonghua Fringe Benefits Fringe benefits including generous annual leave, marriage leave, caring leave, volunteer leave, medical and dental benefits (including dependents), Employer MPF voluntary contribution, and a discretionary incentive payment (where applicable) will be offered to the right candidates. Contract Period: 2 years (Renewable) Interested candidates are invited to submit an online application, by clicking the "Apply" button. Review of applications will start as soon as possible and continue until 18 October 2026, or until the post is filled, whichever is earlier. Personal data provided by job applicants will be used strictly in accordance with Agency’s data protection policy for recruitment purposes only. Applicants not contacted within 4 weeks may consider their applications unsuccessful and all related information will be kept on our files up to a period of 6 months.