SharePoint & M365 Support Expert (Workplace Platform) (h/f)
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Experience:
• Expert-level Microsoft SharePoint
• Expert-level Microsoft 365 (M365)
• Expert-level Microsoft Teams
• Strong written and spoken English for clear, effective ticket resolution
• Proven ability to translate business needs into technical requirements
• Comfortable engaging directly with end users and technical support teams alike Main
Responsibilities:
• Provide high-quality, hands-on SharePoint user support within the Workplace platform
• Translate business and user requirements into clear technical specifications for L2/L3 support teams
• Handle and resolve "how-to" support tickets efficiently, in English
• Actively participate in specialized meetings and on-site discovery sessions
• Continuously enhance user experience and drive better adoption of SharePoint across the organization Why this role: You will be at the heart of a Workplace transformation effort, acting as the bridge between everyday user needs and technical delivery. This is a chance to apply deep M365 expertise in a role with real, visible impact on how thousands of people collaborate day to day. Apply with your latest CV or reach out for more information.
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