Senior Client

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Ghent, Flanders, Belgique Living Stone Temps plein

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Company Description Living Stone is a specialized B2B marketing agency focused on healthcare, engineering, and IT organizations. For over 30 years, the agency has helped clients turn complex topics into clear, impactful stories that highlight excellence and value. Living Stone supports clients with both conventional and digital marketing tools that integrate smoothly with existing brand traditions, sales practices, and growth ambitions. The team works closely with stakeholders, explores their challenges in depth, and designs tailored solutions that resonate with their target audiences. Role Description The Senior Client & Project Manager is a full-time or 4/5, hybrid role based in Ghent, with flexibility to work from home part of the time. In this role, the individual will manage key client accounts, translate client objectives into actionable project plans, and coordinate the delivery of B2B marketing campaigns across healthcare, engineering, and IT sectors. Day-to-day tasks include leading project scoping and planning, overseeing timelines and budgets, aligning internal and external stakeholders, and ensuring high-quality service delivery. The Senior Client & Project Manager will nurture long-term client relationships, facilitate regular review meetings, handle negotiations related to project scope and contracts, and proactively identify opportunities to improve client outcomes and agency processes. Collaboration with creative, digital, and strategy teams will be essential to ensure that all projects are delivered on time, within budget, and in line with client expectations. Qualifications
• Strong communication and interpersonal skills, including the ability to present complex information clearly and build trust with diverse stakeholders.
• Demonstrated experience in project management, including planning, coordinating, and monitoring multiple projects in parallel.
• Proven capability in service delivery and account management, ensuring consistent quality and client satisfaction.
• Negotiation skills and experience managing contracts, scopes of work, and expectations with clients and partners.
• Hands-on experience with Customer Relationship Management (CRM) tools and processes to track interactions, opportunities, and project status.
• Background in B2B marketing, preferably within healthcare, engineering, or IT, and familiarity with both digital and traditional marketing channels.
• Ability to work effectively in a hybrid environment, combining on-site collaboration in Ghent with remote work, while maintaining ownership and accountability.
• Bachelor’s or master’s degree in marketing, communications, business, or a related field, or equivalent professional experience.
• Fluency in Dutch and English; additional language skills (such as FR) are an asset.
• Strong organizational skills, attention to detail, and a proactive, solution-oriented mindset.

Senior Client

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