(Senior) Quality Program Management Officer

Context AETHER aims to be the key partner for intrapreneurial projects in Belgium, and we want to reinforce our partnerships with key actors in the infrastructure sector, who are facing interesting challenges regarding consistent quality across project delivery and asset operations. Projects are ongoing to ensure that project and operations teams can consistently capture quality issues and use field feedback to improve their work. If you're keen to support intrapreneurs and see this opportunity as a way to grow your own intrapreneurial or entrepreneurial leadership, we are looking for a Senior Quality Program Management Officer (Quality & Process Improvement) to strengthen our team of Project Partners. Task Description As an AETHER Project Partner embedded within the project team, your objective will be to implement quality improvement initiatives and practical ways of working across infrastructure projects and asset operations. You will support a quality roadmap designed to strengthen quality practices throughout the project and asset lifecycle, working with a multidisciplinary quality team, project teams, technical experts, asset teams and contractors. Quality practices are evolving from separate initiatives towards a structured, data-driven approach, requiring practical solutions that teams can use in their daily work.

Key Responsibilities
Might Include
• Contribute to the improvement roadmap by leading or supporting initiatives covering processes, tools, governance, data and competence development.
• Take ownership of quality projects, ensuring timely delivery in line with agreed objectives and quality maturity goals.
• Support the development and improvement of non-conformity management, return of experience (REX) and other continuous improvement processes.
• Help structure field quality feedback so information is collected consistently and is usable.
• Contribute to defining and implementing practical quality tools, including digital checklists, dashboards and reporting tools, to improve execution and monitoring.
• Participate in quality data analysis to identify trends, recurring issues and improvement opportunities.
• Collaborate with project leaders, site teams, technical experts, asset teams and contractors to align expectations and working methods.
• Facilitate or support workshops and discussions to clarify processes, align stakeholders and advance improvements.
• Contribute to a stronger quality culture through clear communication, structured problem-solving and continuous improvement. Profile
• A master's degree in engineering sciences, business management or an equivalent field, or relevant experience in a project, process or technical environment.
• 3 to 8 years of experience in project support, PMO, process improvement, coordination, quality management or similar roles.
• Experience in project-based or operational environments, supporting or managing initiatives from start to finish.
• A structured, results-oriented approach and the ability to bring initiatives to completion.
• Strong stakeholder management skills and the ability to work with different professional profiles across the organisation.
• A pragmatic, solution-oriented mindset, translating high-level objectives into concrete actions.
• A proactive, curious attitude and willingness to understand how activities work in practice.
• Comfort working in evolving environments where processes are not yet fully defined.
• Fluency in Dutch or French and good knowledge of the other language; English is an asset.
• Experience or affinity with quality management, continuous improvement or structured problem-solving is a plus.
• Familiarity with quality concepts or standards, including audits, non-conformities and improvement cycles, is a plus.
• Experience with agile or iterative ways of working is a plus.
• Ability to work in Brussels, with two days of physical presence on site per week required by default.
• An entrepreneurial experience or ambition is a plus, including extra-professional or extra-academic activities. Our Vision Success in industry often relies on key individuals who demonstrate intrapreneurial leadership — those who continuously initiate, transform, and pursue excellence. The best way to develop this strength is through ad interim projects, i.e. working as a consultant with established intrapreneurs in international companies, to support their major expansion or improvement initiatives regarding governance, studies, or operations. Since 2014, AETHER is managing these opportunities for outstanding consultants in key international groups, as these offer greater learning opportunities with multi-million impacts. Please share your cv and we will check if this demand is the current best opportunity for your career as a consultant. INSPIRE | LEAD GROWTH | CREATE IMPACT