Guest Experience Officer
Il y a 3 jours
Brussels, Brussels-Capital, Belgique
The Hari Hong Kong
Temps plein
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The Hari Hong Kong is poised to be the newest addition to Hong Kong’s legacy of great heritage hotel brands. The brand-new hotel seeks to inject modern luxury and social dynamism into the district, bridging the commercial pulse of Causeway Bay and the creative design scene of Wan Chai.
An independent HOSPITALITY brand, The Hari is the vision of Dr. Aron Harilela, Chairman and CEO of Harilela Hotels. After over four decades of owning hotel properties, he has distilled the Group’s collective experience into an individual brand.
More than just a place to stay, The Hari Hong Kong will serve as the community’s living room, boasting a variety of social spaces including Zoku Restaurant & Terrace, Lucciola Restaurant& Bar and The Lounge.
We are seeking an enthusiastic and dedicated Guest Experience Officer to join our dynamic hospitality team. If you have a passion for providing exceptional service and creating memorable experiences for guests, we want to hear from you
Responsibilities
Handle daily Front Desk operation including check-in/out services
Ensure that all tasks from the GUEST Experience checklist are completed on a daily basis. Send relevant information and reports (such as VIP) to the relevant department
To manage the flow of incoming calls and emails when required
To meet and greet arriving and departing guests in a friendly and courteous manner assisting with rooming
Requirements
Higher Diploma or above in hospitality management or related disciplines
1 year of relevant working experience gained from hotel or service industry preferred
Guest service oriented and good communication skills
Excellent command in English, Cantonese and Mandarin with strong interpersonal skills
Being a caring company,
we offer
attractive salary & benefits as follows: 5-day Work Week 12-day Annual leave or above Birthday Leave Meal Allowance Staff Discount Discretionary Bonus Medical coverage includes out-patient, in-PATIENT, and dental benefits 1 Week Marriage Leave Compassionate Leave Excellent Promotion Opportunity Staff Activities Interested parties please send your resume with current and expected salary by clicking Apply Now or whatsapp to 9757 7272 Personal data collected will be used for recruitment purposes only Visit us at https://www.thehari.com/hong-KONG/
we offer
attractive salary & benefits as follows: 5-day Work Week 12-day Annual leave or above Birthday Leave Meal Allowance Staff Discount Discretionary Bonus Medical coverage includes out-patient, in-PATIENT, and dental benefits 1 Week Marriage Leave Compassionate Leave Excellent Promotion Opportunity Staff Activities Interested parties please send your resume with current and expected salary by clicking Apply Now or whatsapp to 9757 7272 Personal data collected will be used for recruitment purposes only Visit us at https://www.thehari.com/hong-KONG/