Director Switch Technology Coordination

Our Purpose *Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
* Title and Summary ### Director Switch Technology Coordination (Europe) ### Overview
• Leads execution of Mastercard’s European technology modernization strategy, including sovereignty requirements.
• Bridges Technology, Network Products, Regulatory Affairs, and Commercial teams to drive regional deployment, operational excellence, and a clear external value narrative.
• Operates as a key contributor within the Switch Technology Coordination function; sound judgment, comfort with ambiguity, and strong stakeholder management across technology, product, and regulatory environments are required. The Role  Technology Strategy & Deployment Execution
• Coordinate with Mastercard Technologies (MCT) to deploy and stabilize Transaction Stream across Europe.
• Maintain strong knowledge of Transaction Stream architecture, operations, and resiliency to anticipate and mitigate risks.
• Resolve regional deployment issues by aligning technology, product, and market teams.  Product & Capability Enablement
• Partner with Network Products to develop, prioritize, and roll out Transaction Stream capabilities aligned to European needs.
• Shape roadmaps by weighing customer value, regulatory requirements, cost, delivery complexity, and scalability.  Value Narrative & Decision Support
• Contribute to a fact-based value narrative for Transaction Stream, translating capabilities into customer, regulatory, and business outcomes.
• Prepare clear, decision-ready analyses and materials to support governance, alignment, and implementation discussions.  Customer & Market Engagement
• Partner with Switch Sales and market-facing teams to ensure effective two-way customer communication.
• Support go-to-market for new capabilities, including pilots and phased rollouts.  Regulatory & Compliance Coordination
• Serve as the regional counterpart to Regulatory, Public Policy, and Separation Compliance teams.
• Coordinate engagement with regulators and translate expectations into clear deployment and operational requirements.  Leadership & Organizational Accountability
• Support the development of the Switch Technology Coordination function in Europe by helping define effective cross-functional ways of working.
• Help embed a scalable operating model that supports continuity, delivery discipline, and effective coordination across teams.
• Apply sound judgment and fact-based recommendations in complex, matrixed environments. All About You
• Significant experience in payments or complex technology platforms; network and regulated-environment experience preferred.
• Demonstrated ability to operate between Technology and Product, translating complexity into business and regulatory outcomes.
• Ability to influence and coordinate across ambiguous, matrixed, multi-stakeholder environments.
• Strong analytical, problem-solving, and fact-based decision-making skills.
• Strong communication skills, including the ability to create clear, senior-stakeholder-ready narratives and visual materials.
• Proven stakeholder management and collaboration across functions, geographies, and levels.
• Experience engaging regulators or sovereignty-related initiatives and translating requirements into delivery actions.
• Track record supporting or coordinating large-scale platform deployments and operational readiness. ### ### Corporate Security Responsibility
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.