System Engineer

Il y a 4 jours

Oostkamp, VLG, Belgique MASON DYNAMICS Télétravail Temps plein

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Network and Systems Engineer Bruges area, Belgium | Hybrid (4 days in office, 1 day remote) | Full-time, permanent We are supporting an established software company with a new hire for their customer-facing IT team. The company: Our client builds business management software for manufacturers in the print and packaging sector. They've been around for over 30 years, have around 100 people, and serve roughly 400 customers across Europe, North America and beyond. The business is growing and currently investing in a new cloud platform. The role: You'll join a small, experienced team of systems engineers, reporting to the Systems Engineering team lead. The job splits between two things: Customer support:
- First-line remote support for international customers through a ticketing system
- Diagnosing and fixing IT issues remotely, escalating when needed
- Projects and technical work
- Infrastructure and implementation projects on customer sites
- Helping customers through cloud migrations
- Managing virtual server environments on customer platforms
- Installing, configuring and maintaining the company's software using checklists and automation tools
- Working with other teams to improve the customer experience, and keeping clear documentation and status updates
- It suits someone who likes the variety of support work but wants to get stuck into projects too, and who takes ownership of a ticket or task through to the end. What makes you a great candidate?
- A bachelor's degree and at least 3 years in IT support or systems engineering
- Fluent Dutch and English, spoken and written (French or another language is a plus)
- Strong troubleshooting skills and a proactive, self-directed approach
- Good with people, as you'll be dealing directly with customers in different countries Technical skillset:
- Virtualisation: ESXi, Hyper-V, Proxmox, Docker
- Cloud: Azure, AWS
- Automation and IaC: Ansible, Jenkins, Git, APIs
- SQL Server
- Windows Server (RDS, PowerShell) or Linux (Debian, Rocky Linux, Bash)
- Networking: TCP/IP, VPN, NAT, firewalls, Wi-Fi, SD-WAN
- Office 365 and SMTP
- Hardware: servers, printers, Wi-Fi scanners What's on offer:
- Competitive salary and benefits (flexible depending on experiene and skillset)
- Hybrid working with one remote day a week
- A mix of support and project work with real autonomy
- Exposure to international customers and modern infrastructure, including cloud migration projects
- A supportive team with weekly knowledge sharing and room to grow Apply now for a confidential conversation. Pay: €3.000,00
- €5.000,00 per month

Benefits:
- Company car
- Retirement plan
- Work from home Ability to commute/relocate:
- 8020 Oostkamp: Reliably commute or planning to relocate before starting work (Required) Language:
- English (Required)
- Dutch (Required) Work

Location:
Hybrid remote in 8020 Oostkamp

System Engineer

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