M365 System Engineer

About us
Wipro Ltd. is a leading global information technology and consulting company, with over 230,000 dedicated employees serving clients across six continents. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. Together, we discover ideas and connect the dots to build a better and a bold new future. Do you want to enjoy the opportunities in a new and growing team? We are growing the team to several hundred engineers in the next few years. Are you flexible, hungry to learn and work in new technologies? We have many projects, trainings and opportunities to learn and grow. We welcome people who are curious, flexible, and always ready to learn new things, as we take pride in the technologies from some amazing mentors and who are able to teach us new things, as we appreciate and reward experience. Project / role description: The SharePoint / M365 Collaboration System Engineer will be responsible for administering, optimizing, and supporting the organization’s SharePoint (on-premises and Online) and Microsoft 365 collaboration environments, including Viva Engage (Yammer). This role ensures efficient collaboration, secure document management, alignment with business needs, and supports digital workplace transformation initiatives. The incumbent will report to the Team Lead, Workplace and Collaboration Services. This position supports client's growing need for efficient digital collaboration and information management tools. SharePoint and Microsoft 365 play a vital role in this transformation. The Administrator will manage migrations, implement governance, and ensure system health across hybrid environments while also promoting adoption and business alignment through stakeholder collaboration and training initiatives. Additionally, the role involves translating business needs into SharePoint/M365 solutions, liaising with vendors and Microsoft support, and conducting change management activities to promote successful tool adoption and productivity. The Collaboration Services Engineer will play a key role in shaping and supporting client’s collaboration environment, with responsibilities spanning across technical consulting, support, and system migration within the Microsoft 365 ecosystem.
- Contract type: freelancer contract or permanent employment

Key Responsibilities
1.
Technical Advisory and Collaboration Enablement The incumbent will act as a subject matter expert on the Microsoft 365 suite, particularly SharePoint Online, Microsoft Teams, OneDrive, Planner, and Viva Engage, providing technical insights and recommendations on how to best leverage these tools to fulfill collaboration needs across CLIENT business units. The engineer will work closely with Change Management Officers, trainers, UX experts, and other stakeholders to align collaboration solutions with specific user stories and use cases, ensuring an effective and user-centric experience. 2.
End-User and Technical Support The Collaboration Services Engineer will support all collaboration services in scope, with a focus on SharePoint Online and Microsoft Teams:
- End-User Support: Provide expert guidance to Regional IT service leads to respond to how-to questions from group or site owners. Contribute to the development of a comprehensive knowledge base and user support documentation.
- Technical Support: Act as a second-level support resource by taking ownership of escalated issues from first-line support teams. Where needed, escalate complex problems to Microsoft Premier Support and track resolution. 3. SharePoint Management and Migration The engineer will contribute to the administration, maintenance, and migration of SharePoint environments:
- Administer and support SharePoint 2016/2019 and Online platforms, ensuring system health, availability, and performance.
- Execute and support migration tasks as part of the virtual migration team, including planning, testing, and deployment of content and services from on-premises SharePoint to SharePoint Online.
- Configure permissions, governance, and content lifecycle management according to organizational policies. 4. Collaboration Platform Oversight and Improvement
- Integrate and optimize Microsoft 365 collaboration tools to meet evolving business needs.
- Support adoption through the development and delivery of training materials and sessions.
- Administer and optimize Viva Engage (Yammer) communities in collaboration with internal communications and HR teams.
- Monitor platform usage metrics and identify opportunities for improvement. 5. Stakeholder Engagement and Implementation
- Liaise with departments to gather functional requirements and translate them into technical configurations and solutions.
- Coordinate and execute testing, deployment, and change management activities to ensure a smooth rollout of services and features. 1. Expected Deliverable(s) The expected deliverables of this engagement are the following, but not limited to: Task 1: Technical Administration & Optimization
- Deliverable 1.1: Design, implement, and document intuitive SharePoint Online templates aligned with common business use cases to promote adoption and streamline collaboration workflows.
- Deliverable 1.2: Develop and maintain comprehensive migration and deployment plans, including milestones, technical remediation strategies for unsupported features, and version control records, for the transition from SharePoint 2016/2019 to SharePoint Online.
- Deliverable 1.3: Implement automated provisioning and de-provisioning mechanisms (e.g., PowerShell scripts, API integrations and native O365 Group), and define archiving and retention policies to support content lifecycle governance and system stability. Provide regular health and performance reports for SharePoint environments. Required Skills and

Experience:
*Essential Knowledge and

Skills:
*
- Strong SharePoint (2016/2019/Online) administration skills.
- Highly proficiency in administrating the Microsoft/Office 365 collaboration services (SharePoint Online, Teams, Viva Engage, Power Automate, Planner, Forms, Stream), including but limited to:
- Native or customizable integration between Office 365 groups and other Office 365 services.
- Archiving/Records management in SPO
- Classification, retention and data loss prevention in SharePoint Online and Microsoft/Office 365 suite.
- Creation/management of templates in SharePoint Online and Teams
- Good knowledge of MS Flows Power Apps, SharePoint Designer, SharePoint Framework, Business Connectivity Services, and Security and Compliance features.
- Implementation of RBAC based on Office 365 Administrator Roles.
- Highly Proficient with MS Teams, Office 365 groups and Azure AD B2B Collaboration.
- Experience with community platforms (e.g., Viva Engage/Yammer).
- Highly skilled for scripting and automating using PowerShell, MS Graph API, or Azure functions.
- Comfortable with both waterfall and Agile oriented project management approaches.
- Team player, in both physical and virtual set up.
- Analytical skills, eye for details.
- Ability to work with tight deadlines and to balance or shift priorities.
- Endorses and deal with cultural differences.
- Manage various types of stakeholders.
- Good communication skills Education Qualifications *Essential
* First-level university degree in Information Technology, Computer Science, or a related field. *Desirable
* Certifications in Microsoft 365 or SharePoint administration. Familiarity with ITIL or Agile certifications is an asset. Experience *Essential
* 6+ years managing SharePoint (on-prem & online). Experience with Microsoft 365 administration and tool integration. Track record of successful large migrations on-premises SharePoint collaboration sites to SharePoint Online and stakeholder training. Proven experience deploying Office 365 collaboration services to a large userbase Familiarity with governance, compliance, and security practices. Good technical writing, documentation, and written communication skills are required. *Desirable
* Working experience in international or decentralized organizations. Language

Skills:

- Expert knowledge in spoken and written English.
- Basic knowledge in French is desirable. Other Essential IT

Skills:

- MS Office Suite (Word, Excel, Outlook, PowerPoint, etc.)
- MS SharePoint, MS Visio, MS Project
- PowerShell scripting

Location:

- Antwerp / Anvers
- Belgium This position offers a chance to be part of a forward-thinking company that values innovation and a progressive approach to technology. Interested candidates are encouraged to apply and join the team where they can make a significant impact. Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome.