General Warehouse Operative and Sales

We are looking for a reliable, organised person to combine warehouse operations with customer service and sales. You will help keep stock and orders accurate, assist customers with their purchases and follow up sales enquiries. This practical role suits someone who enjoys both working with products and speaking with customers. Warehouse and general duties
- Receive deliveries, check quantities and condition, and report shortages or damage.
- Pick, pack and prepare customer orders for collection or dispatch.
- Load, unload and move stock safely using appropriate handling equipment.
- Maintain stock records, carry out stock counts and rotate products by shelf life.
- Keep the warehouse and customer collection area clean, organised and safe.
- Follow product storage and safety instructions, and operate equipment only when trained and authorised. Sales and customer service
- Assist customers in person, by telephone and by email with products, prices and availability.
- Prepare quotations, process orders and keep customer and sales records accurate.
- Follow up enquiries and quotations, and contact trade customers to develop repeat business.
- Explain products using approved information and refer detailed technical questions to the technical team.
- Coordinate collections and deliveries, and help resolve order queries and returns. What we are looking for
- A dependable, practical approach and willingness to carry out both warehouse and sales duties.
- Forklift license
- Driving license
- Clear communication skills and a helpful, professional manner with customers.
- Good attention to detail when checking stock, prices, quantities and orders.
- Basic computer skills, including email, spreadsheets and order processing systems.
- The ability to organise daily tasks, work independently and cooperate with colleagues.
- The ability to carry out essential warehouse tasks safely, with appropriate equipment and reasonable adjustments where needed.
- Customer-facing proficiency Work

Location:
In person