Managed Services Consultant Dynamics 365 Finance

At delaware, our Managed Services team is where long-term customer partnerships truly come to life. As a Managed Services Consultant for Dynamics 365 Finance, you become the trusted advisor for a portfolio of Dynamics 365 Finance customers . You combine deep functional expertise with strong relationship-building skills, helping customers navigate complex challenges, optimize financial processes and maximize the value of their ERP environment. This is not a traditional implementation role. Rather than moving from project to project, you become a long-term sparring partner who truly understands your customers' business. Through a combination of advisory, process expertise and service-minded consultancy, you help organizations remain stable, efficient and future-ready long after go-live . For consultants who enjoy both solving complex functional challenges and building trusted customer relationships, this role offers the best of both worlds: the opportunity to develop deep Dynamics 365 Finance expertise while making a tangible impact on your customers' success every day. What will you be doing? As an experienced Managed Services consultant, you act as the finance expert and trusted advisor for your customers. You combine deep business process knowledge with Dynamics 365 Finance expertise and a service mindset to help customers operate, optimize and continuously improve their ERP landscape. You play a key role in ensuring critical financial processes continue to run smoothly, especially during periods such as month-end closing, year-end activities and statutory reporting. You will:
- Act as a trusted advisor for your customers and build long-term partnerships with finance stakeholders
- Take ownership of one or multiple customer environments
- Analyse complex financial and ERP process challenges and translate them into pragmatic, sustainable solutions
- Investigate recurring issues, perform root cause analysis and prevent future disruptions through structural improvements
- Proactively identify, discuss and design optimization opportunities
- Coordinate with technical colleagues on integrations, enhancements, updates and change requests
- Provide functional guidance, knowledge sharing and targeted training
- Support customers during critical finance processes and business milestones
- Coach and mentor medior and junior consultants within the service team Who are we? Our Dynamics 365 Managed Services team takes long-term ownership of business-critical Dynamics 365 environments after go-live. While implementation projects lay the foundation, our consultants ensure customers continue to evolve, optimize and succeed long after a project has been completed. We act as trusted advisors, process experts and strategic partners for organizations that rely on Dynamics 365 Finance every day. As part of our growing Dynamics 365 Managed Services practice, you'll work with customers across various industries, helping them solve complex challenges, improve financial processes and prepare for future growth. We work where we work best, and when we work best. delaware has offices in Antwerp, Ghent, Kortrijk, Liège, Lummen and Wavre. To stay connected as a team, we organize monthly co-working days to collaborate, exchange knowledge and strengthen team spirit. Is there a match?
- You have hands-on experience with Microsoft Dynamics 365 Finance, Dynamics 365 Finance & Operations (F&O) or Dynamics AX or other Microsoft ERP solutions as a (service) consultant, key user or end user
- You have experience in a service-oriented environment where customer satisfaction, long-term partnerships and service quality are important
- You are customer-focused and enjoy building strong relationships with finance stakeholders
- You are proactive and take ownership when solving challenges
- You have a strong analytical mindset and quickly understand what drives a finance organization
- You communicate fluently in Dutch and English Does this sound like you? Then you might be the Managed Services Consultant for Dynamics 365 Finance we’re looking for. Let's meet up *At delaware, growth it’s about deepening your expertise, expanding your impact and shaping your own path. delaware is committed to creating an inclusive work environment that empowers all our people. A diverse workforce is the best guarantee of success for our employees, our customers, and our partners.*