Lead Business Analyst

Il y a 1 semaine

West Flanders Flemish Region, VLG, Belgique Robson Bale Temps plein
Lead Business Analyst – Freelance
- West-Vlaanderen – Hybrid
- Dutch Speaker
12 month contract 2-3 days per week on site €550 per day Dutch Speaker Team & process leadership
- Co-lead and develop a team of functional/business analysts: set direction, priorities, and quality standards for the team's work
- Build, own, and continuously improve business analysis processes and ways of working across the organisation Stakeholder & customer engagement
- Act as the primary point of contact between business stakeholders, customers, and engineering/delivery teams
- Facilitate discussions, align conflicting viewpoints, and drive decisions with senior stakeholders
- Own customer communication and ensure business needs are correctly understood and represented Analysis & delivery
- Sales and marketing domain business analysis, with an eCommerce background
- Business process documentation, requirements gathering and definition
- Problem definition and root-cause analysis
- Identify improvement opportunities, propose them, and drive them through to completion Requirements Soft skills & leadership
- Very strong soft

skills:
stakeholder engagement, facilitation, negotiation, and consulting
- Proven experience managing or leading a team of business/functional analysts
- Very strong problem-solving skills
- able to break down ambiguous, complex problems and drive them to resolution
- Excellent customer communication skills
- Comfortable operating in a constantly changing environment; able to adjust priorities and approach as circumstances shift
- Ownership mindset
- sees improvements through from idea to completion, not just identification Domain & process knowledge
- Strong understanding of delivery processes and business workflows in a B2B / eCommerce context
- Experience as a business analyst in the sales and marketing domain, with an eCommerce background
- Understanding of the 2-speed IT model (running stable legacy systems alongside fast-moving modernisation tracks)
- Understands how to promote, introduce, and apply AI in day-to-day work to optimise processes and team efficiency