Ocean Import Agent

Il y a 14 heures

Antwerpen, Vlaanderen, Belgique Expeditors Temps plein

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.

Major Duties and Responsibilities

Operations/Industry KnowledgeCustomer ServiceVendor RelationsProcedure and Productivity Standards Adherence?AccountingAccurate and Timely BillingSelf DevelopmentUnderstand department process flow, looking for best practices to improve operational efficiency and productivityOverseas communications, timely responses to emails and requests (internal and external)Escalation of problems to Management when necessary

Qualifications

Bachelor's degree preferred.6 months experience in Ocean ImportEffective interpersonal skills.Good computer skills (Excel, Word, PowerPoint)Attention to DetailFluent in English/Dutch

Reporting Structure

Ocean Import Lead Agent, Supervisor and Manager