Senior Test Practitioner

Division: Group Business Solutions (GBS)

Role overview

To strengthen our Testing Center of Excellence (TCoE), we are looking for a Senior Test Practitioner with strong experience in enterprise testing and quality engineering.

This role plays a key part in shaping and driving testing strategy, governance, and capability development across IT divisions, programmes, and delivery teams. You will act as a senior expert and trusted advisor, promoting modern, risk-based and value-driven testing practices aligned with Agile, DevOps, and regulatory expectations.

Beyond strategy, you will actively support transformation by coaching teams, influencing stakeholders, and embedding sustainable improvements across the organisation.

Key responsibilities

1. Testing strategy & governance

Drive consistency and quality across testing practices while ensuring flexibility for different delivery contexts Review, challenge, and refine test strategies at programme, product, and EPIC level to ensure they are risk-based, proportionate, and auditable Define and maintain enterprise testing standards, KPIs, and governance principles Contribute to the evolution of the testing operating model (roles, decision forums, accountability, escalation paths) Assess testing maturity, identify gaps, and define pragmatic improvement actions

2. Modern testing practices & delivery enablement

Accelerate the adoption of modern quality engineering practices across teams Promote practices such as BDD, TDD, contract testing, service virtualization, test automation, and continuous testing within CI/CD pipelines Encourage pragmatic adoption of AI in testing, balancing innovation, value, and governance Support the evolution of testing frameworks in complex environments (cloud, OpenShift, Infrastructure as Code)

3. Transformation & capability uplift

Contribute to the enterprise-wide testing transformation roadmap Define scalable testing capabilities and support their adoption across teams Translate strategy into operational reality through coaching, guidance, and practical frameworks Develop reusable assets (standards, templates, playbooks, metrics frameworks, reference architectures) Support business cases and demonstrate the value of quality initiatives through measurable outcomes

4. Leadership & community development

Strengthen the testing capability across the organisation Provide coaching and mentoring to test engineers, test leads, and delivery teams Contribute to communities of practice, knowledge-sharing initiatives, and training materials Ensure TCoE guidance remains practical, relevant, and aligned with field realities Promote a quality-first and continuous improvement culture

5. Stakeholder & vendor management

Act as a credible expert and influence decision-making at all levels Communicate testing risks, priorities, and trade-offs to senior stakeholders Support governance of external vendors and service providers Contribute to RFI / RFP activities (requirements, evaluation criteria, recommendations) Drive alignment across diverse stakeholders through expertise and influence

Required experience & technical skills

Strong experience in enterprise testing strategy, governance, and quality assurance in complex organisations Minimum 10 years of experience in testing, including at least 3 years in a similar senior or CoE role Deep understanding of risk-based testing, test planning, defect management, and audit evidence Strong knowledge of Agile, DevOps, and large-scale delivery models Hands-on experience with modern quality engineering practices: shift-left, BDD, TDD, contract testing, automation at scale Good understanding of CI/CD pipelines, continuous testing, and release quality gates Experience in testing maturity assessments and process improvement frameworks Strong knowledge of test data management and environment management Good understanding of non-functional testing (performance, resilience, reliability, operability) Ability to define and interpret KPIs, dashboards, and quality metrics Experience in regulated environments (audit, traceability, compliance) Familiarity with testing operating models and CoE structures

Key soft skills

Strong strategic mindset with the ability to link testing decisions to business value and risk reduction Excellent communication skills, with the ability to explain complex testing topics to senior stakeholders Strong influencing skills and ability to drive alignment without formal authority Coaching mindset with a focus on capability development an