Business Analyst – Cards
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Job description
We are looking for a Business Analyst – Cards & Payments to join the Payments team of a leading financial institution in Brussels.
📍 Location: Brussels, Belgium
💼 Experience: 6+ years
🗣️ Languages: English mandatory; French strong; Dutch is a plus
The mission
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Analyze business needs, issues and change requests related to Cards & Payments.
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Contribute to product and service improvements across Cards, Payments, Instant Payments, Wero, Apple Pay and other payment solutions.
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Translate business needs into clear requirements, functional specifications and acceptance criteria.
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Act as a bridge between business stakeholders, Product Owners, IT squads, architects and Operations.
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Organize and lead business and technical workshops with stakeholders.
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Define business scope, processes, target operating models and business/IT interfaces.
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Follow initiatives from business analysis through solution design, implementation and go-live.
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Coordinate and support Business Acceptance Testing (BAT).
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Challenge assumptions and assess different solution options to ensure optimal business outcomes.
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Contribute to strategic payment initiatives and process improvements.
Requirements
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6+ years of experience as a Business Analyst in Cards, Payments or Financial Services.
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Strong knowledge of Cards and/or Payments products, processes and services.
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Good understanding of the Belgian Cards & Payments ecosystem, players and market trends.
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Experience translating complex business requirements into IT solutions.
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Knowledge of Cards-related technologies and architectures is a strong advantage.
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Experience with Instant Payments, Wero, Apple Pay or other payment methods is a strong plus.
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Experience working in an Agile environment and with Product Owners / IT squads.
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Experience in project management or Product Ownership is a plus.
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Strong analytical, conceptual and problem-solving skills.
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Excellent communication skills and ability to interact with business and technical stakeholders at all levels.
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Autonomous, structured, pragmatic and detail-oriented.
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Strong stakeholder management, negotiation and facilitation skills.
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English: Fluent – mandatory
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French: Strong level – mandatory/strongly preferred
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Dutch: A plus