Claims Advisor Auto
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Job description
Job Title: Claims Advisor Auto
Contract Type: Permanent (CDI)
Location: Zaventem (Hybrid: 3 days on-site / 2 days homeworking)
About the Company
We are recruiting for a major player in the leasing and mobility sector. We are turning mobility into more than just a destination — we’re making it a great experience. To make that happen, we need people who make a difference. We are committed to helping our colleagues grow, thrive, and reach their full potential.
Role Overview
As a Claims Advisor, you will be part of the Insurance department, working closely with partners and clients. You will play a crucial role in managing and resolving automotive damage claims from start to finish.
Key Responsibilities
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Analyze and handle damage declarations together with your colleagues (average of 15 declarations a day).
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Manage every file from A to Z and ensure the necessary changes/adjustments are made to every case.
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Determine liability and transfer the case to the insurer in charge.
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Control that every administrative step has been taken accurately.
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Coordinate various phone calls and email contacts with clients, keeping them informed at every step.
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Maintain close contact with internal and external experts, brokers, insurers, fleet managers, and other suppliers.
Requirements
Profile Requirements
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You hold a Bachelor’s degree in Insurance, Finance, Law, or a related field.
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You have at least 2 years of professional experience in a similar function at a Leasing company, Insurer, or Broker (in a B2C or B2B environment).
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You are fluent in French and Dutch, and proficient in English.
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Your analytical skills and logical reasoning are key assets.
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You are autonomous, able to work easily with strict deadlines, and can define priorities.
What We Offer
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Fair and competitive compensation.
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A well-rounded benefits package, including:
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Free medical care plan
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Pension scheme
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Meal and eco vouchers
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Flexible income plan
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Extensive training opportunities and clear talent development plans.
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Healthy work-life balance with flexible working hours.
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Possibility of homeworking several days a week.
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A thorough onboarding process and continuous performance feedback.
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Opportunities for internal mobility.
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