Dutch Speaking Customer Service Advisor Athens, Greece Open for relocation
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Cross Border Talents is hiring for an international customer experience company, supporting well-known global brands in e-commerce, consumer electronics, home appliances, mobility, digital services and financial technology.
Are you fluent in Dutch and enjoy helping people solve problems? Join an international team in Greece.
Why this opportunity?
- International, multicultural team
- Career paths to mentor, trainer, quality assurance or second-level support
- Structured onboarding and a nesting period before you work independently
- Transportation bonus for on-site team members, where applicable
- Remote options available for selected teams
Your role
- Be the first point of contact for Dutch-speaking customers via phone, chat and email
- Help with orders, deliveries, invoices and complaints
- Troubleshoot products and digital services
- Resolve each case from start to finish, with accurate documentation
Working conditions
- Location: Athens, Greece (on-site)
- Work model: On-site (remote available for selected teams, confirmed at interview stage)
- Schedule: Monday to Friday, with occasional weekend shifts in some teams
- Shifts: Fixed day shifts or rotating shifts, depending on the team
- Contract: 8-month contract, with potential for extension
What we're looking for
- Dutch at native level or C1
- English at B2 (C1 for some teams)
- Good PC knowledge, comfortable with several tools at once
- Strong written and spoken communication skills
- Calm, solution-focused approach under pressure
- Typing speed of at least 25 words per minute
- Previous customer service experience is a plus, but not required for most positions
Ready for your next adventure? Send your CV in English to monica.juneja@cbtalents.org. If your profile fits, we'll arrange a short call to talk through the role.
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