Ocean Export Agent

Il y a 3 heures

Antwerpen, Vlaanderen, Belgique Expeditors Temps plein

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.

Major Duties and Responsibilities

Ensure smooth and timely freight process flowEnsure accurate and timely data entry into our operational systemTrack and Trace Ocean Export Files and reportingMeet compliance at all times to regulations internal and external in accordance with government regulationsUnderstand department process flow, and looking for best practices to improve operational efficiency and productivityEnsure all customers standard operating procedures in place and updated in the DLSOPsOverseas communications, timely responses to emails and requests (internal and external)Escalation of problems to Management when necessary

Qualifications

2 - 3 years of experience in export operationUnderstanding of ocean documentation process a plusEffective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive resultsPro-active, strong organizational skillsGood computer skills (Excel, Word)Hazardous Materials certification (preferred)Fluent in English/DutchLiving in Belgium

Reporting Structure

Ocean Export Lead Agent, Supervisor and Manager