Maintenance Technical Support Engineer
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Req ID:518715
Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide
Purpose of the job:
Maintenance technical support, supports Services tenders & projects in the Engineering area.
POSITION IN THE ORGANISATION
Organisation structure (job belongs to)
Services Platform
Reports directly to:
Solution Group Director / Operational Excellence Director / Technical Director
Other reporting to:
Services Project Manager,
Services Engineering Director
Direct reports: N/A
Network & Links
Internal
Services Platform, Bid Managers, Project Managers, Depot Managers, Technical teams, Supply Chain, Industrial, Quality, … Engineering networkExternal
Suppliers CustomersACCOUNTABILITIES & AUTHORITIES
Key accountabilities:
Supply engineering resource/skills to support tenders and projects. Collaborates with Services Engineering and Platforms, to improve the Services portfolio of products and services. Participates actively in the Services Engineering network. Assures the technical support to the projects. Optimises the scope and related tasks of the Maintenance plan. Supports cost reduction actions, with sourcing and industrial. Detects, defines and implements the modifications of the maintained products to improve the reliability and serviceability, in order to reduce project costs and improve the performances of the systems. Proposes innovative solutions and develops and implements R&D programs and new technologies in the maintenance projects. Analyses the technical performances of the systems and the efficiency of the maintenance plan and processes, promoting action plans to improve them. Propose actions to optimise Maintenance plans and LCC. Searches for improvement actions in maintenance operations, performing engineering interface activities with Operations Engineers (depot support). Promotes the use of latest maintenance technics and R&D developments (CBM, RCM, Lean). Participates in the REX process. Analyses failure criticality studies and uses RCM (Reliability Centred Maintenance) and other available methodologies to define and optimise the maintenance requirements, tasks and intervals. Analyses and integrates data coming from Operations (Return on Experience). Manages interface with other Product Lines’ Metiers. Improve Services Engineering tools & processesPerformance measurements:
TD, QCD, PMC, Project reliability / availability / cost targets
Feedback from stakeholders
EXPERIENCE PREREQUISITES & REQUIRED COMPETENCES
Educational Requirements
University degree in Railway Engineering, Electronics, Computer Science, Automation Engineering or Electrical and Mechanical Engineering
Experience
Mandatory:
1-3 years of experience in Railways system/Application engineering Knowledge of rolling stock equipmentDesirable:
Knowledge of rolling stock maintenance Working knowledge of safety management systems and safety risk assessment Proficient in the use of MS OfficeCompetencies & Skills
Problem solving capacity (technical and costs evaluation of a solution) Capacity of managing Technical risks High Interpersonal Communication and negotiation skills Self-motivated Attention to detail Ability to work independently Desire to learn Effective, professional interpersonal skills Strong team player Dedicated and HardworkingAlstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impa
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