Business & Functional Analyst - Senior

Position Description: (Note: This job posting is only open to resident in Belgium, native in Dutch or French. If this is not the case, please have a look at our other job postings instead). We are seeking a ‘Business & Functional Analyst - Senior’ to support the analysis, documentation, modelling, and implementation of business and functional requirements within complex information systems and regulated market processes. The role operates within defined architectural, security, and governance frameworks. The Senior Analyst contributes to the execution of analysis, problem resolution, and change implementation activities, ensuring that requirements, changes, and solutions are documented, validated, and implemented in accordance with defined standards and controlled processes. Key Responsibilities Business & Functional Analysis

• Analyze business processes and operational needs within information systems
• Assess the impact of changes on existing systems and processes
• Collect, document, structure, and model business and functional requirements
• Translate business needs into functional specifications
• Ensure alignment of requirements with business, data, and integration architecture principles

Problem & Change Management

• Analyze incidents, problems, and system or process deviations
• Perform root cause analyses
• Translate identified problems into concrete change proposals
• Define and document acceptance criteria for changes
• Support coordination, follow-up, and validation of implemented changes
• Help prevent recurring issues

Change Coordination & Stakeholder Interaction

• Identify and engage relevant stakeholders (business, IT, external parties)
• Support coordination and follow-up of changes across involved parties
• Facilitate stakeholder alignment within the assigned scope
• Provide documentation related to changes

Architecture, Security & Compliance Support

• Ensure requirements and changes comply with defined architectural principles
• Integrate security and privacy requirements into functional analysis
• Apply defined development and change processes
• Support compliance with testing and validation requirements

Quality & Transition Support

• Define acceptance criteria and validation activities
• Participate in testing and release preparation
• Produce documentation and knowledge transfer materials
• Assist with the transition from project delivery to operations

Required Skills & Experience Domain expertise (Energy Sector)

• Preferable 5 years of professional experience in the Belgian energy sector
• Experience working in environments involving energy-related systems and processes
• Understanding of operational contexts within the energy sector through practical experience

Business & Functional Analysis Experience

• Minimum 5 years of experience collecting, documenting, and modelling requirements
• Experience analyzing business processes and system interactions

Problem & Change Management Experience

• Minimum 5 years of experience performing root cause analysis
• Minimum 5 years of experience translating problems into concrete changes
• Experience defining acceptance criteria and supporting change implementation

Stakeholder & Change Coordination Experience

• Minimum 5 years of experience coordinating and following up changes
• Experience managing stakeholder relationships and priorities

Architecture, Security & Compliance Awareness

• Awareness of business, data, and integration architecture principles
• Understanding of security and secure development requirements
• Ability to incorporate compliance requirements into analysis

Education & Background

• Bachelor’s or Master’s degree (or equivalent experience)
• Minimum 5 years of experience as Business / Functional / Problem & Change Analyst role

Languages

• Dutch and/or French: minimum C1 level
• Second national language: minimum B2 level
• English: minimum B2 level

Certifications

• Minimum 1 relevant certification (e.g. ITIL, Agile, Prince2, BPMN)

Why CGI? CGI is one of the world’s largest IT consulting companies. In Belgium, we work on impactful projects for, among others, governments, banks, and organizations in infrastructure, energy, and industry—projects that affect the daily lives of millions of people. We combine local involvement with global expertise and work in small, self-managing teams where diversity and inclusion are central. We look forward to your contribution to our team. What we offer you At CGI, we value diversity and inclusion as it not only