Account Manager Belgium

Are you looking for your next professional challenge, and ready to take your sales career to the next level?

Our client, Yogurt Kitchen, is looking for a talented Account Manager Belgium and Luxembourg (m/f) to strengthen its commercial team and accelerate growth across the Belux market.

Yogurt Kitchen in a nutshell

The ambition: to develop the yogurt of tomorrow.

Yogurt Kitchen reinvents healthy food, and yogurt in particular, for hotels, corporate restaurants, healthy fast-food chains, espresso bars, and more. The company produces top-quality yogurt in a modern, bright workshop in the heart of Brussels.

Since 2021, this start-up has offered its clients truly innovative and creative zero-waste yogurt concepts. The yogurt is artisanal and natural, and served through an aesthetic, minimalist-design dispenser. With a range of expressive toppings, Yogurt Kitchen adds creativity and appeal to the out-of-home yogurt experience.

Their goal? To become the reference for quality yogurt and operate a local production site in every European country.

Yogurt Kitchen is driven by product and customer obsession, aiming to create a seamless and desirable yogurt experience.

Your role

As Account Manager, you drive Yogurt Kitchen's commercial development in Belgium and Luxembourg, with a strong focus on two key segments: hospitality (mainly 4-star+ hotels) and corporate catering (company restaurants, premium venue places).

Your role blends hunting and farming: around 60% of your time goes to actively prospecting for new clients, and 40% to managing and following up the existing account portfolio.

Your mission is to generate recurring revenue by acquiring new clients, mainly 4-star and above hotels, corporate catering clients (company restaurants) and premium hospitality venues in Belgium and Luxembourg, and to retain them through an outstanding service.

The goal is to grow the client portfolio quickly and sustainably, by building strong relationships with staff and decision-makers at client venues, and by delivering a five-star service based on quality, care, trust and excellence.

This role sits at the heart of the company: you report directly to the founders and will grow along with the company's growth.

Your key responsibilities

Sales

• Create an outstanding client journey to integrate the Yogurt Kitchen concept into clients' daily operations

• Build prospect lists across markets and channels (hotels, corporate restaurants, etc.)

• Reach out to potential clients and organise on-site demos and tastings

• Negotiate long-term contracts, close deals and sign agreements

• Install the concept at client sites and launch the collaboration

• Visit existing clients and strengthen the client relationship

• Ensure flawless execution of the concept across all clients

• Continuously monitor commercial performance and on-site execution

• Carefully document every opportunity, progress and point of attention per client

• Meet and exceed sales targets: number of new clients and client satisfaction

Customer service

• Be the main point of contact for clients, answer their requests and route them internally

Client satisfaction

• Through regular client contact and on-site observations, identify improvements to the product and service

Continuous improvement

• Optimise sales processes for higher client satisfaction and faster growth

Your profile

We are looking for a passionate Account Manager, ideally with a first successful experience in a B2B commercial role, and with unwavering motivation to join the core team and contribute to the company's quality and growth.

You bring the following experience and mindset:

• Bachelor's or Master's degree, or equivalent through experience