Data Products Operations Lead
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Make your mark for patients
Data Products Operations Lead
We are looking for a Data Products Operations Lead who is strategic, collaborative, and pragmatic to join our transformation initiative named Ruby. This role may be based at our headquarters in Anderlecht, Belgium; or in Slough, United Kingdom.
About the role
You will establish and lead the capabilities, practices, and services that move data products and artificial intelligence-enabled solutions from design into consistent, scalable, and sustainable business use. You will connect product operations, capability building, adoption, and value delivery across multiple portfolios. By creating clear operating practices, transparent lifecycle management, and practical support, you will help teams use data and artificial intelligence responsibly while improving product performance, adoption, and business outcomes.
Who you’ll work with
You will be working in a team that operates within Data Products Operations and supports global Patient Evidence portfolios. You will lead product operations and artificial intelligence and data literacy capabilities, while partnering with portfolio and product leads, business analysts, data specialists, technology teams, and colleagues in architecture, governance, privacy, compliance, learning, change, finance, and planning.
What you’ll do
Define and maintain the data product operating model, lifecycle practices, roles, decision points, and minimum expectations.Lead product operations, including planning, intake, prioritisation support, product health visibility, and lifecycle coordination.
Lead artificial intelligence and data literacy capabilities across multiple business portfolios.
Provide shared methods, templates, playbooks, measures, and learning resources that improve consistency and reduce duplication.
Ensure data products have clear ownership, users, service expectations, adoption plans, support routes, and value measures.
Create visibility of product status, dependencies, risks, usage, adoption, and business outcomes.
Embed user feedback, testing, incidents, adoption insights, and value measurement into continuous product improvement.
Build and develop a team with clear accountabilities, shared standards, and strong cross-portfolio collaboration.
Interested? For this role we’re looking for the following education, experience and skillsA bachelor’s degree in business, data, analytics, artificial intelligence, information management, technology, life sciences, organisational development, or a related field; an advanced degree is preferred.
Extensive experience in data product operations, product management, analytics, digital transformation, or business enablement.
Demonstrated experience leading teams and building new operating capabilities within a complex, collaborative organisation.
Experience establishing product lifecycle practices, governance routines, service expectations, performance measures, and continuous improvement.
Strong understanding of data products, data governance, semantics, analytics, and responsible artificial intelligence practices.
Experience partnering with business leaders, product leads, business analysts, data teams, and technology teams.
Strong coaching, facilitation, and influencing skills, balancing strategic direction with disciplined delivery and service orientation.
Experience in pharmaceuticals, healthcare, or life sciences is preferred.
Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you
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