Product Manager

Who we are?

Silverfin is a cutting-edge cloud software solution built by accountants, for accountants. 

Founded in 2013, Silverfin was created to solve the frustrations of manual, error-prone processes in analysing financial data and compliance. From day one, we’ve been a cloud-first platform with an open API architecture, leveraging structured data to transform how accountants work.

Our mission is simple: to enhance and support the accountancy profession through AI and automation, ensuring accountants remain relevant and respected in the future of finance.

In 2023, Silverfin became part of the Visma Group, joining one of Europe’s leading providers of cloud software. This partnership strengthens our ability to innovate and expand our impact within the accountancy industry.

Today, Silverfin is trusted by over 1000+ firms across 19 countries. Our clients include all of the Big 4 accounting firms, as well as leading global networks like BDO, PKF, Baker Tilly, Grant Thornton, and Moore.

Headquartered in Ghent, with offices in London, Luxembourg, Gouda (NL), and a 2nd office in South of Belgium (Mont-Saint-Guibert), we’re a team of over 200 people - including a diverse remote engineering team working across multiple time zones - all working together to drive innovation in accounting.

How would you support our success?

Your role

Our mission is still standing strong, and we've made a bet on where the work is heading. An accountant won't click through screens to gather data, fill it in and assemble an answer. They’ll expect it to be done already or to be able to just ask for it. "I'm meeting this client tomorrow, help me prepare.""If the current numbers hold to year-end, how much should they prepay next quarter? Draft them the message.""What's the most this business can pay out in dividends? Prepare the distribution tests for me to discuss with the customer."

Everyone will have agents that attempt to get those answers. The scarce thing (and the bet) is whether the answer is one an accountant can put their name under. Our compliance engine is what makes it so. While agents play a big role in getting to compliance deliverables, there’s a deterministic, controlled and auditable core.

Getting those insights into the hands of the accountant and their clients is your team's mission. Agents are where this is heading, not the whole of it: most of the moments you'll own exist today, and they matter now.

What would you do to drive our success?

Your responsibilities

The territory: every touchpoint where an accounting firm's work reaches its client: data visualisation, exports, the client conversations, the thread between meetings, and, increasingly, the agents on top of all of it. A lot of what worked well yesterday needs to be questioned. You own the experience of the end client on the other side of those moments: the person our customer serves.

What you're walking into: there is a foundation to build on but there’s plenty of opportunities remaining to be discovered and delivered on. Our customers want us to keep focus on this, so you'll need to iterate and keep the pace high, while keeping the outcome in the center of the decisions you make. Sales, CS and marketing are partners who bring you signals and carry your story to the market, not gatekeepers between you and your users.

A typical week: two or three calls with users. Some testing and discussing of a prototype the designer built. A trade-off session with your engineers about scope and implementation. A look at what the last release actually changed in the numbers. An hour prototyping with AI to pressure-test and visualise an idea before bringing it to the team. And somewhere in there, telling the rest of Silverfin what you did and learned, because if they can’t retell it, it didn’t happen.

What would success look like?

Your performance & accountability

Customer value at pace. This is the one thing you care about most, you want to keep a team focused and moving at pace. You have the spine to say no to protect the one or two things that matter from the dozen that don't.

Discovery rigour. You're in front of real users constantly to learn and validate what you’re doing (Teresa Torres' continuous discovery habits are our foundation). You kill the ideas that don't survive contact with users as readily as you ship the ones that do. You look for the pattern behind ten requests rather than shipping ten fixes.

You inspire. People across the organisation understand what you’re doing and why. You set people up for success when telling customers about this cool thing Silverfin is doing, and you’re not too shy to go to customer events and be in front of an audience occasionally.

What will support your success?

How we work

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