Application Owner

How do you help make a difference?

As an Application Owner, you are responsible for the end-to-end management of a portfolio of SNCB applications in terms of performance, stability, coherence, lifecycle, availability, integration, and user-friendliness. You act as a subject matter expert for the applications within your portfolio, advise IT colleagues and business stakeholders, support functional analysis activities, and ensure knowledge sharing and effective use of the applications.

· You act as an escalation point for incidents, problems, and service requests within the application portfolio and support operational teams in resolving functional escalations.

· You document implemented solutions and provide support before, during, and after production releases.

· You assume end-to-end responsibility for managing, monitoring, and maintaining applications throughout their lifecycle, ensuring continuity, availability, optimal functionality, and integration with other applications.

· You create and manage the application portfolio backlog and roadmap, coordinate change implementations across sprints and releases, and align priorities with strategic objectives and Business Process Owners.

· You advise Business Process Owners and IT Management on projects and portfolio evolution, coordinate issue analyses, and act as a point of contact for business and IT stakeholders.

· You manage interactions with suppliers, including supplier and contract management activities, RFP processes, and version-related follow-up.

· You hold a Master’s degree in Computer Science, Information Systems, or equivalent relevant experience.

· You have a minimum of 3 years of experience in project management.

· You have a minimum of 3 years of experience in a similar role such as Application Owner, Functional Analyst, Technical Analyst, Developer, or a comparable support-focused position.

· You are available to work onsite two times per week.

· You are fluent in English (B2).

· You are fluent in French and/or Dutch (C2).

· You have experience managing production applications across run, enhancement, release, and decommission phases.

· You have experience with release governance, incident management, and backlog prioritization.

· You have experience coordinating with security, architecture, infrastructure, and compliance stakeholders regarding lifecycle management and remediation actions.

· You have experience operating business-critical applications within governed IT environments.

· You have experience in supplier and contract management, including management of external suppliers, RFPs, license management, and related activities.

· You manage and coordinate issue analysis within an application portfolio.

· You have experience supporting production releases and documenting implemented solutions.

· You have experience advising Business Process Owners and IT Management regarding application portfolio evolution.

· You effectively coordinate business, IT, support, and external stakeholders.

· You demonstrate autonomy in stakeholder alignment, issue resolution, decision-making, and application lifecycle execution.

· You communicate clearly with both technical and business audiences.

· You take ownership of application continuity and service quality.

· You have experience in the railway industry.

· You have knowledge of SQL and Oracle databases.

Everyone is unique. That's why we believe it’s important that you can be yourself — it makes Ypto and SNCB stronger. We therefore place great value on diversity and inclusion.

· Choosing Ypto means choosing to contribute to the digital transformation of the Belgian railways. You will have a job with social impact and ample opportunity to make your own contribution. Alongside a healthy work-life balance and a competitive salary, we offer:

· Hybrid working, with a balanced weekly mix of office and remote work, combined with flexible hours.

· 35 days of annual leave.

· A mobility package with a company car (also available via our mobility plan) or alternative mobility choices, complemented by a public transport season ticket.

· A target bonus.

· A comprehensive insurance package, with hospitalisation and dental care for the whole family.

· Coverage of outpatient medical costs.

· Group insurance, including a supplementary pension (cafeteria plan).

· Meal vouchers & eco vouchers.

· Net allowances for hybrid working and an internet allowance.

· You will work near Brussels-South station and join the Transport Operations Solutions team

· You apply online.

· We take a close look at your CV and check whether it matches the profile you are looking for. We may call you briefly to ask about your motivation and experience.

· We invite you for a first (onl