DMS/QMS Business Administrator

PURPOSE OF THE FUNCTION

• Serve as Business Administrator for argenx’s electronic document and quality management systems: Veeva QualityDocs (ARGO) and Veeva QMS (PhoeniQS).

• Coordinate and contribute to Veeva QualityDocs (ARGO) and Veeva QMS (PhoeniQS) activities, including sprints, Veeva releases, and other projects.

• Contribute to business process improvement and redesign initiatives.

REPORTING LINE

• Head of Quality Systems Management

ROLES AND RESPONSIBILITIES

ROLES:

• PhoeniQS – ARGO Business Admin

• Coordinator and collaborator in Veeva QualityDocs (ARGO) and Veeva QMS (PhoeniQS) system changes

• Business process improvements collaborator

RESPONSIBILITIES:

• As PhoeniQS – ARGO Business Admin

• Data Management: Create and maintain business data, including drop-down

values, object record fields, and other system data.

• User Administration: Act on behalf of the business owner(s) to manage user access requests, permission changes, and periodic access reviews.

• Operational and Maintenance Support: Address user requests and general enquiries, monitor workflows and duplicate records, provide periodic updates on licence usage and other system operational and maintenance activities.

• As Coordinator and collaborator in Veeva QualityDocs (ARGO) and Veeva QMS (PhoeniQS) system changes

• Coordinate with business stakeholders and contribute to ARGO (Veeva QualityDocs) and PhoeniQS (Veeva QMS) changes, including sprints, Veeva releases, ITCCs, and other projects.

• Maintain the JIRA logbook and associated meetings by managing change requests (DDQs).

• Support testing for sprints, Veeva releases, ITCCs, and other projects.

• Collaborate with System Administrators and other technical specialists on system setup and configuration changes.

• As Business process improvements collaborator

• Collaborate with stakeholders to establish, oversee, and continuously improve argenx quality processes and the electronic systems that support them.

SKILLS AND COMPETENCIES

• Ability to manage and prioritise tasks and projects effectively.

• Strong organisational, administrative, and digital skills.

• Analytical, detail-oriented approach to problem-solving.

• Ability to work effectively both independently and collaboratively.

• Ability to collaborate effectively with people from diverse backgrounds.

• Strong written and verbal communication skills.

• Strong interpersonal skills, with the ability to communicate effectively across all organisational levels.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Bachelor’s or university degree in medical/paramedical, or a scientific discipline (e.g. biology, biomedical sciences, pharmacy, veterinary science, chemistry, biochemistry etc.), or equivalent relevant experience.

• Experience with Veeva Vault or comparable electronic document and quality management systems.

• Experience in the biotech/pharmaceutical industry.

#LI-Onsite

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This job is eligible to participate in our short-term and long-term incentives program.

The hiring range displayed above is the range of possible base pay compensation that argenx believes in good faith it will pay for this role at the time of this posting. The hiring range is based on the job grade for this position. Individual compensation paid within this range depends on a variety of factors, including, but not limited to, internal equity, prior education and experience, job-related knowledge and demonstrated skills. argenx may pay more or less than the posted range and this range may be modified in the future.