Accounting & Management Software Consultant - Belgium

Are you an accountant with a good knowledge of English and dreaming of breaking out of the routine to dive into tech?

Transform your business expertise into a new career: become the link between accounting and management IT at IBGraf Group, a leading player in accounting software and ERP for over 40 years.

🚀 Your mission

As a Management Software / ERP Support Consultant, you will assist Belgian and Luxembourgish companies in their digitalization.
Your role combines business analysis, technical support, and customer assistance:

• Provide FR/ENG customer support as needed (diagnosis, troubleshooting, follow-up via ticketing).
• Install, configure, and set up new software solutions.
• Analyze accounting needs and propose the best ERP configurations.
• Train and guide users (webinars or remote assistance).
• Collaborate with the project and development teams to improve tools.
• Monitor satisfaction indicators and contribute to continuous improvement.

🧩 Candidate Profile

• Comfortable speaking and writing, with a good knowledge of English?
• Training or experience in accounting/management IT background (fiduciary, SME or company).
• Curious, pedagogical, and passionate about management software solutions.
• Customer service oriented, structured approach, team spirit.
• Resilient, solutions-oriented, with a genuine pleasure in helping and sharing knowledge.
• Bonus: knowledge of Sage, Horus Software, Odoo or other ERPs.

💡 Why join IBGraf?

Because here, you advance your career without sacrificing your work-life balance.
You work in a human, stimulating, and supportive environment, where every project is a collective adventure.

Our values:

• Maturity & Vitality

• Respect & Kindness

• Business Expertise & Performance

🎁 What We Offer

• Permanent contract with an attractive and evolving package
• Company car + fuel/charging card
• Group insurance
• Remote work (after 3 months)
• Flexible hours (after 1 year)
• Annual bonus based on team performance
• Compensatory leave
• Offices located in Belgium in Wavre, Zaventem, Namur, and Herstal.

Recruitment Process

• Initial phone call with our HR

• Interview with a manager + technical lead
  

• Psychometric tests

• Employee meeting (to discuss IBgraf culture)
  

• Meeting with the two leaders

• Proposal