Sales & Stock Support
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SALES & STOCK SUPPORT – BOUTIQUE KNOKKE
fixed-term contract 10 months
In the position of Sales & Stock Support you will support the KNOKKE Boutique team by supporting administrative and back-of-house duties, while maintaining the CHANEL standards of excellent customer service, product knowledge and care, personal presentation and teamwork at all times.
What impact you can create at CHANEL:
CUSTOMER SERVICE & ADMINISTRATIVE
Provide the highest level of customer service to colleagues at all times, including prompt response to requests from clients, Boutique Management, colleagues and Head Office.Support on the shop floor as needed, apply CHANEL standards of customer service including welcoming clients, presenting new collections, escorting clients to the door as appropriateCommunicate appropriately and effectively with colleagues and management within own and other Boutiques, as well as with CHANEL Head Office as required.Prepare packaging and assist with gift wrapping parcels as neededAccurately document messages and deliver to Fashion Advisors on a timely mannerWork effectively and efficiently within the team, ensuring memos and information notices are current and posted in each area and staff roomBACK-OF-HOUSE
Assist in inventory management (shipments, transfers, cycle counts, consolidation, etc.)Execute after-sales tasks (send sales, repairs, etc.)Ensure inventory integrity and organization at all timesPartner with Fashion Advisors to ensure back of House organizationTake ownership of stockroom organization and maintenanceBOUTIQUE SUPPLIES
Ensure that back-office areas are kept clean and tidy at all timesEnsure Cash and Wrap stations are prepared and stockedPrepare packaging and assist with gift wrapping parcels as neededYou are energized by:
The history and heritage of The House of CHANELA fast-paced work environmentBeing truly service mindedUtilizing your expertise to inspire othersWork effectively and efficiently within the team, sharing ideas and contributing to a positive moraleWhat you will bring to the team:
Ability to thrive in a team environment and work collaborativelyPassion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiativesCuriosity and desire to learn and grow professionally within the world of CHANELPosition Requirements:
Successful experience in retail operation and/or stock experience in luxury environment/FashionKnowledge of shipping and back-office experience will be considered a strong assetPassion for client experience, details, fashion and luxuryYou are a self-driven, positive, and independent personYou are trustworthy with a high degree of integrity and ethicsFluent in Dutch and EnglishLiving in or around Knokke and full-time available from March to DecemberInterested?
We would like to receive your motivation letter and cv. Applications without a motivation letter will not be processed. We can only accept applications from candidates who are currently eligible to work in Belgium.
If we see a match, we would like to get to know you better. To avoid mutual disappointment, we would appreciate you only respond if you meet the profile.
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