Control Tower Manager, Seafreight

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Antwerp, Flanders, Belgique DSV Temps plein

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Time Type:

Full Time

Move forward as Control Tower Manager, Seafreight in Antwerp

You get it done

As Control Tower Manager, Seafreight, you take the lead of a specialized Control Tower team within DSV Air & Sea.
You combine people management with operational excellence and ensure that our customers can count on high-quality and compliant seafreight operations.
You organize the daily activities of your team, monitor performance and data quality, and keep a close eye on financial results.
At the same time, you act as a key point of contact for customers and colleagues throughout the international DSV network.

Tasks:

Lead, coach and develop the Control Tower team and organize the daily workload; Ensure high-quality and compliant handling of seafreight shipments; Monitor correct invoicing and data quality; Follow up financial reports, volumes, performance and budget targets; Prepare and participate in customer meetings and handle customer escalations; Maintain close daily contacts with colleagues and stakeholders throughout the DSV network; Ensure customer-specific operating procedures (CSOPs) are correctly followed; Apply and monitor DSV Compliance requirements related to Security, embargo countries, carriers and commodities; Ensure compliance with ISO 9001, ISO 14001, the DSV Code of Conduct and Safety & Security requirements; Analyze operational results, identify opportunities for improvement and drive processes and strategies within the team.

We are DSV, we grow

DSV is the world’s largest transport and logistics company, with more than 150,000 colleagues in over 90 countries.
Every day, we keep supply chains running and move millions of shipments on time by road, air, sea, and rail.

Our mission is simple: keep supply chains flowing in a reliable and efficient way.
We focus on operational excellence and continuously improve our services.
At the same time, we aim for sustainable growth, taking care of people, the environment, and society.

At DSV, we embrace progress. We take initiative, find better ways to get things done, and work together as one global team.
Together, we innovate and digitalize the logistics of tomorrow.
From nine truck drivers to the world leader in logistics in less than 50 years, at DSV you will keep growing and play in a different league.

You bring

You hold a higher education degree in freight forwarding/logistics or have an equivalent level through relevant professional experience; You have solid expertise in Seafreight; You have experience in leading, coaching and developing employees; You combine a customer-oriented mindset with a strong focus on results; You have strong analytical and problem-solving skills and know how to set the right priorities; You remain effective under pressure and communicate confidently with customers, colleagues and stakeholders; You have a good command of Dutch, English; You are digitally proficient and have experience with MS Office, WMS systems and preferably CW1; You enjoy working in an international environment and know how to bring people together around a common goal.

It all counts for this vacancy of Control Tower Manager in Antwerp. Furthermore, it is of course important that you feel at home with us.
That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get

Working for DSV means working for one of the top players in the logistics market.
DSV is enterprising, competitive, and wants to grow as an organization.
That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment, we also offer:

We are a challenging work environment with plenty of opportunities for further professional growth and development (even internationally; We have a direct and open corporate culture (Danish company) You will receive a permanent contract with an attractive package of fringe benefits;

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions t

Control Tower Manager, Seafreight

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