C005458 Senior Technician
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Deadline Date: Tuesday 13 October 2026
Requirement: Senior Technician (Innovation and Continuous Improvement)
Location: Mons, BE
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 350
Required Start Date: 18 November 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Duties & Role:
Actively participate in operational requirement alignment and planning phases of projects.Collaborate with relevant stakeholders to support the definition of the project support model and associated requirements.Contribute to the coordination and follow-up of activities required for projects transitioning to Service Operations.Prepare and maintain acceptance criteria for projects transitioning to Service Operations.Support the review of project deliverables against acceptance criteria and operational requirements.Review relevant project documentation to assess alignment with service operation requirements and provide comments and recommendations.Monitor project transition activities and follow up on identified actions, dependencies and outstanding items.Ensure appropriate stakeholder engagement and communication throughout project transition activities.Deputise for higher-grade staff, if required.Perform other duties as may be required.Requirements
Skills, Knowledge & Experience:
The candidate must have a currently active NATO SECRET security clearance Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience.Practical experience in the implementation of ITIL Service Operations processes, preferably in an Operations Centre environment.Experience working in a large corporate environment with matrixed structures.Familiarity with analysing and reviewing business processes, project management, and preparing business documentation.Exposure to assessing feasibility of business process changes and recommending new approaches.Good knowledge and experience of Telecommunications/Network/Information Technology solutions and products.Desirable Experience and Education:
PRINCE2 Foundation or Agile PM or equivalentITIL V3 or 4 Foundation or equivalentITIL CSI or Six Sigma Green belt or equivalentBusiness Analysis Management or equivalentPrior experience of working in an international environment comprising both military and civilian elements;Knowledge of NATO responsibilities and organization, including ACO and ACT.-
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