Patching & Automation Specialist - Permanent
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Job description
CONTEXT
- The assignment covers the automation of the end-to-end patching cycle in a partially automated context, with the goal of closing the remaining manual gaps.
- The scope covers Linux and Windows servers across on-premises sites, private cloud and public cloud.
- The key challenges are reducing manual interventions, improving operational efficiency, remediating vulnerabilities faster and meeting change management requirements.
MISSIONS
- Identify and prioritize the manual touchpoints across the pre-patching, patching and post-patching cycle
◦ Define a prioritized automation roadmap
- Design and implement automated pre-patching workflows
◦ Integrate existing Python and PowerShell pre-check scripts into automated pipelines
◦ Use Ansible and/or Puppet for automation
- Develop automated remediation workflows for common failure scenarios during the patching cycle
◦ Automatically create a ServiceNow incident for failures that cannot be automated
- Identify and implement post-patching automation opportunities
◦ Ensure integration with the existing automation layers
- Integrate change management processes into the automated pipeline via ServiceNow
◦ Ensure compliance with ITIL change management requirements
◦ Automate the creation, approval and closure of change records
- Support vulnerability management activities alongside the existing automation tools
◦ Help speed up remediation cycles
- Produce and maintain an automation roadmap
◦ Define clear milestones
◦ Plan implementation timelines
◦ Track progress for the Security Control Manager and the program stakeholders
- Deliver and maintain measurable results
◦ Reduce manually executed pre-checks
◦ Reduce manual interventions during patching cycles
◦ Reduce manual post-patching tasks
◦ Ensure stakeholder visibility and satisfaction
Requirements
-
6+ years of experience
-
End-to-end patching cycle automation
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Development of automation workflows for the pre-patching and post-patching phases
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Integration of pre-check scripts into automated pipelines
-
Automation of incident and change record creation, API integration
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ITIL change management, incident management, vulnerability management
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Hybrid environments: on-premises, private cloud and public cloud (IaaS)
-
Linux and Windows OS patching, limited third-party application patching
-
Automatic remediation of failure scenarios Tools
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Knowledge Ansible and/or Puppet, Python, PowerShell, ServiceNow, Linux, Windows Server
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