Customer Service
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As a Customer Service Officer, you will be the first point of contact for customers and play a key role in ensuring an excellent customer experience.
You will combine customer service, planning, and administrative follow-up to ensure smooth operations and efficient scheduling.
- Handle incoming customer calls and provide professional support
- Schedule appointments and coordinate interventions efficiently
- Manage last-minute changes and find practical solutions
- Follow up customer files and maintain accurate records
- Coordinate closely with internal teams to ensure seamless service delivery
- Contribute to a positive customer experience through proactive communication
- Fluent in Dutch and French
- Customer-oriented with excellent communication skills
- Strong organisational and planning abilities
- Able to keep a clear overview in a fast-paced environment
- Administrative accuracy and attention to detail
- Team player with a hands-on mentality
- Looking for a stable and long-term opportunity
✅ A varied role with significant customer interaction
✅ A stable employer with an international presence
✅ A supportive and collaborative team environment
✅ Comprehensive onboarding and training
✅ Competitive salary package with attractive benefits
✅ The opportunity to contribute to a company making a positive impact within a sustainable and future-oriented industry