Sales Specialist BYD & DENZA, BeLux

As Sales Specialist, you are the backbone of our Sales and Fleet Sales teams for BYD and DENZA in Belgium and Luxembourg. Based full-time at our Brussels office, you support the teams in their daily operations (orders, customer data, documents, reporting) and you are the day-to-day link with our colleagues in the Netherlands and in China.

Key responsibilities

• Sales administration: Prepare, process and follow up the orders and related documents of the Sales and Fleet Sales teams, making sure everything is accurate and handled on time.

• Order and delivery follow-up: Track the status of each order up to delivery, in coordination with Logistics and our colleagues in the Netherlands, and keep the sales teams informed.

• Customer and system data: Maintain accurate customer, order and account information in our CRM and internal systems.

• Reporting: Prepare regular sales and fleet sales reports and forecasts, and support the analysis of sales performance.

• Link with the Netherlands and China: Be the day-to-day contact for BYD colleagues in the Netherlands and in China: relay requests, follow up answers and approvals, and make sure information flows between teams in Chinese and English.

• Team support: Support the Sales and Fleet Sales teams in their daily work: dealer and customer requests, meeting preparation and ad hoc tasks.

• Process improvement: Help improve and document our sales administration processes.

Your profile

• Experience: 2 to 3 years in sales support, sales administration or customer service, preferably in the automotive industry.

• Education: Bachelor's degree in business, administration or a related field, or equivalent experience.

• Languages: Fluent in Chinese and in English (both mandatory). French and/or Dutch is a plus.

• Skills: Well-organized and detail-oriented, with strong administrative and follow-up skills.

• Tools: Comfortable with CRM, Excel and the Microsoft Office suite.

• Mindset: Proactive, service-minded and a true team player, comfortable working with colleagues from different cultures and time zones.

• Location: Full-time in our Brussels office.

Our offer

• Long-term contract

• Attractive salary with individual and company bonus

• Meal & Eco-vouchers

• Full-time position, 40h/week with 12 RTT days per year

• Group and hospitalization insurance

• Real opportunities for growth and evolution

• Recently renovated office, easily accessible, in Watermael-Boitsfort

• And the chance to work for BYD

About BYD

Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD BeLux located in Brussel, Belgium. BYD offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

About DENZA

DENZA is BYD Group's premium brand for electric and plug-in hybrid vehicles, founded in 2010 and now entering Europe. In Belgium and Luxembourg, we are building a premium brand, a high-quality retail network and a customer experience that lives up to one of Europe's most demanding markets.