PIM BUSINESS ANALYST

Job description

Freelance or contract (long term assignment)

Hybrid (2 days on site per week in zaventem near brussels)

We are looking for an experienced PIM Business Analyst (Syndigo) to join an agile product team consisting of a Product Owner, a Technical Analyst, and an offshore development team.
In this role, you will act as the key functional bridge between local business stakeholders (Merchandising, E-Commerce, Supply Chain, Marketing) and our international technical execution team. You will be responsible for gathering functional requirements, designing target data models in Syndigo, establishing data quality rules, and guiding offshore developers to ensure delivered features closely align with business objectives.We are looking for an experienced PIM Business Analyst (Syndigo) to join an agile product team consisting of a Product Owner, a Technical Analyst, and an offshore development team.
In this role, you will act as the key functional bridge between local business stakeholders (Merchandising, E-Commerce, Supply Chain, Marketing) and our international technical execution team. You will be responsible for gathering functional requirements, designing target data models in Syndigo, establishing data quality rules, and guiding offshore developers to ensure delivered features closely align with business objectives.
01 Team structure & key collaborations

• Product Owner (PO): Continuous alignment on backlog prioritization, business ROI, sprint goals, and product roadmap execution.

• Technical Analyst (TA): Close collaboration to translate functional business rules into technical architecture specifications (APIs, ERP syncs, syndication feeds).

• Offshore Development Team: Leading functional clarification sessions, knowledge transfer (KT), writing detailed user stories, and performing initial functional acceptance testing.

• Business Stakeholders & Data Stewards: Facilitating workshops, capturing requirements, defining enrichment workflows, and delivering user enablement/training.

02 key responsibilities

A. Functional Analysis & Requirements Gathering

• Facilitate discovery workshops and requirements-gathering sessions with business stakeholders (in both French and English).

• Write clear, high-quality user stories in Jira/Confluence, complete with precise acceptance criteria, business validation rules, and sample data sets tailored for offshore consumption.

• Maintain the enterprise data dictionary, taxonomy structures, and functional process maps.

B. Syndigo Solution & Data Governance

• Define and refine target data models within the Syndigo PIM/MDM platform (attributes, taxonomies, hierarchies, product categories).

• Establish data quality rules, completeness metrics, and validation workflows for product content.

• Configure functional business logic and attribute governance in partnership with the Technical Analyst.

C. Offshore Coordination & Sprint Support

• Walk through user stories with offshore developers during Agile ceremonies (Refinement/Grooming, Sprint Planning, Daily Standups).

• Provide prompt answers to functional queries from developers to prevent sprint blockers caused by timezone differences or ambiguous requirement interpretations.

• Perform pre-UAT functional testing to validate offshore build deliverables against functional specifications.

D. User Acceptance Testing (UAT) & Training

• Design the UAT strategy, author test scenarios/scripts, and coordinate testing with business partners.

• Log, track, and manage defect resolution within Jira.

• Deliver sprint demos, author functional platform documentation, and conduct training sessions for Data Stewards and business users.

Requirements

03 required qualifications

Professional Requirements

• Education: Bachelor’s or Master’s degree in Business Information Systems, Computer Science, Business Administration, or equivalent experience.

• PIM/MDM Experience: Minimum 3+ years of direc