Claims Advisor Auto

Il y a 15 heures

Zaventem, Flanders, Belgique Collective.work Temps plein

Job description

Job Title: Claims Advisor Auto
Contract Type: Permanent (CDI)
Location: Zaventem (Hybrid: 3 days on-site / 2 days homeworking)

About the Company
We are recruiting for a major player in the leasing and mobility sector. We are turning mobility into more than just a destination — we’re making it a great experience. To make that happen, we need people who make a difference. We are committed to helping our colleagues grow, thrive, and reach their full potential.

Role Overview
As a Claims Advisor, you will be part of the Insurance department, working closely with partners and clients. You will play a crucial role in managing and resolving automotive damage claims from start to finish.

Key Responsibilities

  • Analyze and handle damage declarations together with your colleagues (average of 15 declarations a day).

  • Manage every file from A to Z and ensure the necessary changes/adjustments are made to every case.

  • Determine liability and transfer the case to the insurer in charge.

  • Control that every administrative step has been taken accurately.

  • Coordinate various phone calls and email contacts with clients, keeping them informed at every step.

  • Maintain close contact with internal and external experts, brokers, insurers, fleet managers, and other suppliers.

Requirements

Profile Requirements

  • You hold a Bachelor’s degree in Insurance, Finance, Law, or a related field.

  • You have at least 2 years of professional experience in a similar function at a Leasing company, Insurer, or Broker (in a B2C or B2B environment).

  • You are fluent in French and Dutch, and proficient in English.

  • Your analytical skills and logical reasoning are key assets.

  • You are autonomous, able to work easily with strict deadlines, and can define priorities.

What We Offer

  • Fair and competitive compensation.

  • A well-rounded benefits package, including:

    • Free medical care plan

    • Pension scheme

    • Meal and eco vouchers

    • Flexible income plan

  • Extensive training opportunities and clear talent development plans.

  • Healthy work-life balance with flexible working hours.

  • Possibility of homeworking several days a week.

  • A thorough onboarding process and continuous performance feedback.

  • Opportunities for internal mobility.