Senior Learning Coordinator
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A multinational defence organisation is expanding the commercial training portfolio it sells to external customers, and it needs a coordinator who can hold the whole delivery chain together: the customer, the instructors, the room, the purchase order and the record in the system. This is an on-site assignment in Mons, Belgium.
What you will do
- Act as the single point of contact between external customers and internal stakeholders — branches, instructors and academy management — so that each commercial training iteration runs without friction.
- Build and maintain delivery plans for training iterations from customer requirements and internal delivery policy.
- Raise and follow through Purchase Requisitions and the financial paperwork behind them — receipts, work confirmations, price calculations — for course iterations, public events and mobile training team deliveries.
- Handle the logistics: room bookings, facility access and supplier-provided services.
- Work inside the finance and Training Management System environments, keeping pricing, seat allocation, requisition references and iteration detail accurate and current.
- Consolidate or merge iterations when enrolment falls short, and resolve operational problems before they reach the classroom.
- Maintain the annual course schedule in the E-ITEP platform from structured TMS downloads, including validation, bulk uploads and reporting.
What you bring
- Proven experience coordinating complex schedules and allocating resources, ideally in an academic or training environment.
- Hands-on use of enterprise systems — TMS, ERP or comparable financial tooling — for data entry, record management and basic financial processing.
- Strong customer-facing record: you answer well, you answer fast, and you keep several competing demands moving at once.
- Familiarity with E-ITEP or another Learning Management System, including managing and uploading course and schedule data.
- Working knowledge of course control documents, lesson plans and the documentation that structured training runs on.
- Awareness of the Bi-SC Directive 075 framework for education, training and exercises, or the ability to pick it up quickly.
- Solid reporting and data-management skills, including bulk downloads and uploads.
- Fluent business English.
Why it is worth a conversation
It is a visible role. Customers, instructors and management all come through you, and the quality of a whole training programme is measurably better when the coordination is good. You will be working alongside an international team on a portfolio that is growing.
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