Collaboration Services Sales Specialist
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JOB DESCRIPTION
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
The Collaboration Services Sales Specialist is a sales expert responsible for identifying, developing, and closing customer projects around Collaboration Services. They ensure client relation development around collaboration opportunities but also pricing and project scopes aligned with client’s requirements, reach the business objectives and serve as the client's trusted Collaboration Services advisor. This role involves direct client engagement, collaboration with several internal departments and working closely with the delivery teams once the project is won.
Key Responsibilities
Assist clients in identifying needs and articulate value through Collaboration services.
Position NTT DATA’s Collaboration portfolio opportunities.
Allocate sales time effectively between clients and prospects.
Partner with regional leads and services teams for client outcomes.
Collaborate with our technology vendors (Cisco, Microsoft, Alcatel, AudioCodes, Logitech, Jabra) and broader organization teams to support high-value opportunities.
Make sure to keep contact with the necessary stakeholders to create success stories.
Build deep relationships with client leaders (CXO) and understand their business requirements.
Maintain relevant service knowledge for meaningful client conversations.
Design deals that meet client needs and provide win/win solutions.
Construct deals, negotiate terms, mitigate commercial and legal risks, and close proposals.
Perform pre-sales tasks such as scoping and replying to tenders (assisted by technical presales).
Manage a pipeline of technology-based opportunities.
Work across multiple sales teams and commercial architects to close deals.
Ensure accurate data reporting for insights.
Knowledge and Attributes
Advanced understanding of services offerings across multiple domains.Knowledge of Cisco (Webex, Spaces, Smart Meeting Rooms), Microsoft (Teams, Operator Connect), Alcatel, AudioCodes, Logitech, Jabra, and positioning it in the market.
Familiarity with business outcome-led sales and document management platforms.
Client-centric problem-solving and strong negotiation skills.
Ability to independently identify opportunities and entrepreneurial mindset.
Team player and quick learner of new solutions.
Provide knowledge and support to the rest of the Collaboration team.
Applies advanced experience to resolve complex models and procedures creatively.
Applies advanced experience to resolve complex models and procedures creatively.
Entrepreneur in the development of new policies and ideas.
Will conduct pre-sales activities when required.
Academic Qualifications and Certifications
Minimum Bachelor's degree or equivalent proven experience in Technical or Sales field.Desired Modern Work certifications.
Required Experience
Track record of selling Collaboration solutions to large enterprises.Experience structuring profitable multi-year contracts.
Strong relationships with clients, especially C-suite.
Networking with senior internal and external people in specialist areas.
Managing entire sales process, contracting, and legal implications.
Problem solving
Works on complex issues requiring in-depth evaluation of variable factors.Accountability
Accountable for delivering tactical business targets.Work will be reviewed upon completion for consistency with departmental objectives.
What we offer
Workplace type:
Hybrid WorkingAbout NTT DATA
NTT DATA is a $30+ bil
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