Customer Service Representative

Il y a 3 jours

Ronse, Flanders, Belgique Vivaldis Temps plein

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Are you customer-oriented, administratively organized, and do you speak fluent Polish alongside English or Dutch? For a growing international company in the region, we are looking for a Customer Service Representative - Polish. In this key role, you will be the primary liaison for Polish-speaking clients and business partners, ensuring flawless order processing and top-tier service quality.

As a Customer Service Representative, you manage the end-to-end customer experience and order handling:

Customer Contact: You are the main point of contact for Polish-speaking clients, handling incoming queries via phone and email in a professional and helpful manner.
Order Processing: You register, process, and follow up on customer orders accurately within the ERP system from entry to delivery.
Logistics & Planning: You coordinate closely with the internal logistics, production, and sales teams to guarantee on-time deliveries and clear communication.
Problem Solving: You handle complaints or delivery issues proactively and find suitable, customer-friendly solutions.

Profiel

Your profile;

Languages: You have excellent language skills, speaking and writing fluent Polishcombined with a good command of English or Dutch.
Experience: Previous experience in customer service, inside sales, or order administration is a strong asset.
IT Skills: You work comfortably with MS Office (Excel, Outlook) and learn new ERP/CRM systems quickly.
Personal Attributes: You are customer-minded, stress-resistant, solution-oriented, and possess strong administrative skills with an eye for detail.

Wat je van ons krijgt

What we offer;

Competitive Salary: An attractive monthly salary tailored to your expertise and experience.
Fringe Benefits: Meal vouchers, eco-vouchers, and additional extralegal benefits.
Job Security: A temporary-to-permanent contract structure (option for a permanent position following a successful interim period).
Environment: A dynamic, international work environment with continuous learning and career growth opportunities.

📞 Ready to take your career to the next level and support our Polish-speaking clientele? Don't let grass grow under your feet and contact Edithe & Marilou right away

📞 Phone: +32 55 23 23 77 (We take your career to the next level)

📧 E-mail: oudenaarde@vivaldisinterim.be

Customer Service Representative

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Profiel

Wat je van ons krijgt

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